Table 5. EasyStartup DVD (continued)
vFollow the suggested actions in the order in which they are listed in the Action Column until the problem is resolved.
vSee the Hardware Maintenance Manual on the Documentation DVD to determine which components are customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
The | Make more space available on the hard disk. |
installation program |
|
continuously loops. |
|
|
|
The EasyStartup | Make sure that the |
program will not start the | See the EasyStartup DVD label for a list of supported |
| |
|
|
The operating system | Make sure that the server supports the |
cannot be installed; the | is defined (RAID servers), or the EasyStartup program is not installed. Run the |
option is not available. | EasyStartup program and make sure that setup is complete. |
|
|
Software problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | ||
|
|
| |
You suspect a software | 1. | To determine whether the problem is caused by the software, make sure that: | |
problem. | |||
| v The server has the minimum memory that is needed to use the software. For | ||
|
| memory requirements, see the information that comes with the software. If | |
|
| you have just installed an adapter or memory, the server might have a | |
|
| ||
|
| v The software is designed to operate on the server. | |
|
| v Other software works on the server. | |
|
| v The software works on another server. | |
| 2. | If you received any error messages when using the software, see the | |
|
| information that comes with the software for a description of the messages and | |
|
| suggested solutions to the problem. | |
| 3. | Contact your place of purchase of the software. | |
|
|
|
Chapter 5. Solving problems 55