ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide
See “Solving undetermined problems” in the Hardware Maintenance Manual
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic tests again.
Remove the hard disk drive that was being tested when the server stopped responding, and run the diagnostic test again. If the hard disk drive diagnostic test runs successfully, replace the drive that you removed with a new one.
Remove the drive indicated on the diagnostic tests; then, run the hard disk drive diagnostic test again. If the remaining drives are recognized, replace the drive that you removed with a new one.
Action
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a trained service technician.
Action
Action
A hard disk drive passes the diagnostic test, but the problem remains.
A hard disk drive was not detected while the operating system was being started.
The server stops responding during the hard disk drive diagnostic test.
Not all drives are recognized by the hard disk drive diagnostic test.
Symptom
Hard disk drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
A cover lock is broken, an LED is not working, or a similar problem has occurred.
Symptom
The CD or DVD drive tray is not 1. Make sure that the server is turned on. working.
2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the CD or DVD drive.
4. Replace the CD or DVD drive.
General problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
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