Table 4. Abbreviated list of POST error codes (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

 

 

00012000

Processor machine check error.

1.

(Trained service technician

 

 

 

 

 

only) Reseat the

 

 

 

microprocessor.

 

 

2.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a.

(Trained service technician

 

 

 

 

only) Microprocessor

 

 

 

b.

(Trained service technician

 

 

 

 

only) System board

 

 

 

00019701

Microprocessor x is not functioning

Make sure that microprocessor x is

 

or failed the built-in self-test.

installed correctly. If the problem

 

 

remains, call for service.

 

 

 

 

01298001

No update data for microprocessor

1.

Update the BIOS code again

 

1.

 

(see the Hardware

 

 

 

 

 

 

Maintenance Manual on the

 

 

 

ThinkServer Documentation

 

 

 

DVD.

 

 

2.

(Trained service technician

 

 

 

only) Reseat the

 

 

 

microprocessor.

 

 

3.

(Trained service technician

 

 

 

only) Replace the

 

 

 

microprocessor.

 

 

 

 

 

01298101

Bad update data for

1. Update the BIOS code again

 

microprocessor 1.

 

 

(see the Hardware

 

 

 

 

 

 

Maintenance Manual on the

 

 

 

ThinkServer Documentation

 

 

 

DVD).

 

 

2.

(Trained service technician

 

 

 

only) Reseat the

 

 

 

microprocessor.

 

 

3.

(Trained service technician

 

 

 

only) Replace the

 

 

 

microprocessor.

 

 

 

 

 

42ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide

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Lenovo 6438, 6437, 6436, 6435 manual Only Replace

6435, 6436, 6437, 6438 specifications

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