•Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered:

•Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.

•Identification of software problem sources

•Configuration of system BIOS (UEFI BIOS) as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty Information” in the Safety and Warranty Guide comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available:

•Machine Type and Model

•Serial numbers of your computer, monitor, and other components, or your proof of purchase

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information for your system

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety and Warranty Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country.

For more information about these services, go to:

http://www.lenovo.com/accessories/services/index.html

Chapter 11. Getting support 261

Page 278 Page 280
Page 279
Image 279
Lenovo 42421A0, NVS-4200M, 42825BU, 4242X04 manual Purchasing additional services, Telephone numbers
Page 278 Page 280

4242X04, NVS-4200M, 42421A0, 42825BU specifications

Lenovo offers a diverse range of products tailored to meet the needs of professionals and consumers alike. Among them, models such as the Lenovo 42825BU, 42421A0, and 4242X04 stand out with impressive specifications that cater to various use cases.

The Lenovo 42825BU is an excellent choice for those seeking a dependable laptop for general productivity tasks. Powered by the latest generation Intel Core processor, it ensures smooth performance whether you're working on spreadsheets, attending virtual meetings, or browsing the web. One of its standout features is the high-resolution display that delivers vivid colors and sharp images, making it perfect for graphic design work or watching videos. Furthermore, the device includes ample RAM, allowing for multitasking without lag and enhancing overall efficiency.

Next in line, the Lenovo 42421A0 offers enhanced processing power and graphics performance thanks to the inclusion of the NVIDIA NVS-4200M graphics card. This feature is particularly beneficial for professionals who require a workstation that can handle demanding graphical applications such as video editing and 3D modeling. The NVS-4200M provides excellent visual output, ensuring that users can work with advanced graphics tools without compromising performance.

The 4242X04 model takes portability to another level without sacrificing power, making it ideal for on-the-go professionals. With a lightweight design and long battery life, it allows users to work from anywhere without the constant need for a power source. Coupled with fast charging technology, users can quickly recharge their devices during breaks, ensuring minimal downtime.

All these Lenovo models are built with reliability and durability in mind, often featuring robust chassis that can endure daily wear and tear. Additionally, they incorporate various security features including biometric login options, enabling safe and secure access to sensitive data.

In summary, the Lenovo 42825BU, 42421A0, and 4242X04 laptops are designed to meet the demands of a diverse user base. With powerful processing capabilities, impressive graphics performance, and features designed for portability and durability, these models are well-suited for both professional and personal use.
Top Page Image Contents