Lenovo S710 manual Additional Service Information

Chapter 11. Additional Service Information

This chapter provides additional information that the service representative might find helpful.

Security features

Security features in this section include the following:

•Passwords

•Vital Product Data

•Management Information Format (MIF)

Hardware controlled Passwords

Hardware controlled passwords are set using the Setup Utility program. For more information about passwords, see “Using passwords” on page 51.

Operating system password

An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated. The computer is unusable until the password is entered and recognized by the computer.

BIOS levels

An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following information to determine the current level of BIOS installed in the computer, the latest BIOS available for the computer, and where to obtain the latest level of BIOS.

•To determine the current Level of BIOS:

–Start the Setup Utility.

–Select Standard CMOS Features.

•Sources for obtaining the latest level BIOS available

1.Lenovo support web site: http://www.lenovo.com/support/

2.Lenovo Customer Support Center

3.Levels 1 and 2 Support

To update (flash) the BIOS, see “Flash update procedures” on page 103.

Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. See “Changing the BIOS settings before installing a new operating system” on page 53.

Flash update procedures

This section details how to flash (update) the BIOS.

Updating (flashing) the BIOS from a disc

This section provides instructions on how to update (flash) the BIOS from a disc on the Windows 8 (64-bit) operating system and on other operating systems.

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