Contents

Chapter 1. About this manual

.

1

Important Safety Information

.

1

Chapter 2. Safety information

.

3

General safety

.

3

Electrical safety

.

3

Safety inspection guide

.

5

Handling electrostatic discharge-sensitive

 

 

devices

.

5

Grounding requirements

.

6

Safety notices (multi-lingual translations) . . . .

.

6

Chapter 3. General information . . . .

 

29

Specifications

 

29

Lenovo Support Web site

 

29

Chapter 4. General Checkout

 

31

Problem determination tips

 

31

Chapter 5. Troubleshooting and

 

 

diagnostics

 

33

Basic troubleshooting

 

33

Accessing Control Panel on the Windows 8

 

 

operating system

 

34

Troubleshooting procedure

 

34

Troubleshooting

 

35

Audio problems

 

35

CD problems

 

37

DVD problems

 

38

Intermittent problems

 

39

Keyboard, mouse, or pointing device

 

 

problems

 

39

Monitor problems

 

41

Networking problems

 

43

Option problems

 

45

Performance and lockup problems

 

46

Printer problems

 

48

Serial port problems

 

48

Software problems

 

49

USB problems

 

50

Chapter 6. Using the Setup Utility

 

 

program

 

51

Starting the Setup Utility program

 

51

Viewing and changing settings

 

51

Using passwords

 

51

Password considerations

 

51

Power-On Password

 

52

Administrator Password

52

Setting, changing, and deleting a password .

52

Enabling or disabling a device

52

Selecting a startup device

53

Selecting a temporary startup device . . . .

53

Selecting or changing the startup device

 

sequence

53

Changing the BIOS settings before installing a new

 

operating system

53

Exiting the Setup Utility program

54

Chapter 7. Symptom-to-FRU Index . .

55

Hard disk drive boot error

55

Power Supply Problems

55

Beep symptoms

55

POST error codes

56

Miscellaneous error conditions

57

Undetermined problems

59

Chapter 8. Locations

61

Locating connectors, controls, and indicators on

 

the front of your computer

61

Locating connectors, controls, and indicators on

 

the rear of your computer

62

Locating major FRUs and CRUs

63

Looking up FRU information

65

Locating parts on the system board

66

Chapter 9. Replacing FRUs

67

Removing and reinstalling the system stand hinge

 

cover

67

Removing and reinstalling the system stand . . .

68

Removing the computer cover

71

Removing and reinstalling the VESA mount

 

bracket

71

Replacing the hard disk drive

72

Replacing the optical drive

74

Removing and reinstalling the system board

 

shield

76

Replacing the microprocessor fan

77

Replacing the heat sink assembly

78

Replacing the microprocessor

80

Replacing the battery

83

Replacing the inverter

84

Installing or replacing a memory module . . . .

85

Replacing the internal speakers

87

Replacing the integrated camera

88

Replacing the system board

89

© Copyright Lenovo 2013

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Lenovo S710 manual Contents