Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you cannot find the problem in these tables, see “Running the diagnostic programs” on page 164 for information about testing the server.

If you have just added new software or a new optional device and the server is not working, complete the following steps before you use the troubleshooting tables:

1.Check the LEDs on the front panel or the system board (see “Error LEDs” on page 160).

2.Remove the software or device that you just added.

3.Run the diagnostic tests to determine whether the server is running correctly.

4.Reinstall the new software or new device.

CD or DVD drive problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

The CD or DVD drive is not

1.

Make sure that:

recognized.

 

v The channel to which the CD or DVD drive is attached is enabled in the

 

 

 

 

Configuration/Setup Utility program.

 

 

v All cables and jumpers are installed correctly.

 

 

v The signal cable and connector are not damaged and the connector pins are

 

 

not bent.

 

 

v The correct device driver is installed for the CD or DVD drive.

 

2.

Run the CD or DVD drive diagnostic programs.

 

3.

Reseat the CD or DVD drive cable.

 

4.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. CD or DVD drive cable

 

 

b. CD or DVD drive

 

 

c. (Trained service technician only) System board

 

 

 

A CD or DVD is not working

1.

Clean the CD or DVD.

correctly.

2.

Run the CD or DVD drive diagnostic programs.

 

 

3.

Reseat the CD or DVD drive cable.

 

4.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. CD or DVD drive cable

 

 

b. CD or DVD drive

 

 

 

Chapter 5. Diagnostics 147

Page 164 Page 166
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Lenovo TS100, 6434, 6432, 6431, 6433 manual Troubleshooting tables, CD or DVD drive problems
Page 164 Page 166

TS100, 6433, 6432, 6431, 6434 specifications

Lenovo is renowned for its innovative and high-performance technology, and the Lenovo 6434, 6431, 6432, 6433, and TS100 models exemplify this reputation with a range of features tailored for various user needs.

The Lenovo 6434 is designed for versatility, targeting both business and casual users. It features a powerful processor that enhances performance, making it ideal for multitasking and demanding applications. The device is equipped with an impressive display, offering vibrant colors and sharp visuals, perfect for presentations and media consumption.

Moving to the Lenovo 6431, this model focuses on portability without sacrificing performance. Weighing less than its counterparts, it is perfect for professionals on the go. Its battery life is optimized for extended use, allowing users to work throughout the day without interruptions. With robust connectivity options, including USB-C and HDMI ports, this laptop ensures seamless integration with other devices.

The Lenovo 6432 caters to gamers and multimedia enthusiasts with enhanced graphics capabilities. It incorporates a dedicated graphics card that greatly improves frame rates and rendering quality, making gaming and graphic-intensive applications run smoothly. The cooling system is also upgraded in this model, ensuring that the laptop remains efficient even during intense usage.

Lenovo 6433 is crafted with a focus on durability and security. Its chassis is built from reinforced materials that withstand daily wear and tear. Additionally, this model features advanced security features, including a fingerprint reader and a webcam privacy shutter, to protect users' sensitive information.

Finally, the TS100 is tailored for educational settings and budget-conscious consumers. It offers solid performance for everyday tasks, such as web browsing and document editing. Its lightweight design makes it perfect for students carrying their laptops to class, and it includes a spill-resistant keyboard to account for the unpredictable nature of the school environment.

Overall, the Lenovo 6434, 6431, 6432, 6433, and TS100 encompass a variety of features and technologies suited for different user groups, establishing Lenovo's commitment to quality and innovation in the computing sphere. Whether for business, gaming, education, or everyday use, these models offer a balance of performance, portability, and security.
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