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Lenovo TS100, 6434, 6432, 6431 Appendix A. Getting help and technical assistance, Before you call

Models: TS100 6433 6432 6431 6434

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Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

vCheck all cables to make sure that they are connected.

vCheck the power switches to make sure that the system and any optional devices are turned on.

vUse the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system.

vGo to the Lenovo Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

You can solve many problems without outside assistance by following the troubleshooting procedures that Lenovo provides in the online help or in the documentation that is provided with your Lenovo product. The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.

Getting help and information from the World Wide Web

On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http:// www.lenovo.com. For support on Lenovo products, go to http://www.lenovo.com/ support.

© Lenovo 2008. Portions © IBM Corp. 2008.

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Lenovo TS100, 6434, 6432, 6431, 6433 manual Appendix A. Getting help and technical assistance, Before you call
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TS100, 6433, 6432, 6431, 6434 specifications

Lenovo is renowned for its innovative and high-performance technology, and the Lenovo 6434, 6431, 6432, 6433, and TS100 models exemplify this reputation with a range of features tailored for various user needs.

The Lenovo 6434 is designed for versatility, targeting both business and casual users. It features a powerful processor that enhances performance, making it ideal for multitasking and demanding applications. The device is equipped with an impressive display, offering vibrant colors and sharp visuals, perfect for presentations and media consumption.

Moving to the Lenovo 6431, this model focuses on portability without sacrificing performance. Weighing less than its counterparts, it is perfect for professionals on the go. Its battery life is optimized for extended use, allowing users to work throughout the day without interruptions. With robust connectivity options, including USB-C and HDMI ports, this laptop ensures seamless integration with other devices.

The Lenovo 6432 caters to gamers and multimedia enthusiasts with enhanced graphics capabilities. It incorporates a dedicated graphics card that greatly improves frame rates and rendering quality, making gaming and graphic-intensive applications run smoothly. The cooling system is also upgraded in this model, ensuring that the laptop remains efficient even during intense usage.

Lenovo 6433 is crafted with a focus on durability and security. Its chassis is built from reinforced materials that withstand daily wear and tear. Additionally, this model features advanced security features, including a fingerprint reader and a webcam privacy shutter, to protect users' sensitive information.

Finally, the TS100 is tailored for educational settings and budget-conscious consumers. It offers solid performance for everyday tasks, such as web browsing and document editing. Its lightweight design makes it perfect for students carrying their laptops to class, and it includes a spill-resistant keyboard to account for the unpredictable nature of the school environment.

Overall, the Lenovo 6434, 6431, 6432, 6433, and TS100 encompass a variety of features and technologies suited for different user groups, establishing Lenovo's commitment to quality and innovation in the computing sphere. Whether for business, gaming, education, or everyday use, these models offer a balance of performance, portability, and security.