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Table 12. Diagnostic messages (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
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number | Component | Test | State | Description | Action | |
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Memory | Memory Test | Aborted | Test canceled | 1. | Turn off and restart the system. | |
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| program error: | ||
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| 2. | Run the test again. | |
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| operation running | ||
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| fast scrub. | 3. | Make sure that the Diagnostic code is |
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| at the latest level. For the latest level of |
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| Diagnostic code, go to: |
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| http://www.lenovo.com/support. |
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| 4. | Make sure that the BIOS code is at the |
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| latest level. The installed firmware level |
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| is shown in the Diagnostic event log in |
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| the Firmware/VPD section for this |
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| component. For the latest level of |
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| firmware, start firmware, go to |
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| EasyUpdate or go to: |
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| http://www.lenovo.com/support and |
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| select your system to display a matrix |
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| of available firmware. |
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| 5. | Run the test again. |
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| 6. | If the problem remains, collect the data |
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| from the Diagnostic event log and send |
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| it to Lenovo Service. For information |
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| about contacting Lenovo Service, see |
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| http://www.lenovo.com/support. |
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212ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual