Performing the checkout procedure

. . . . . .

.

. . . . 146

Troubleshooting tables

. . . . . .

.

.

.

.

.

147

CD or DVD drive problems

. . . . . .

.

.

.

.

.

147

Diskette drive problems . . . . . . . . . . . . . . . . . . . . 148 General problems . . . . . . . . . . . . . . . . . . . . . . 149 Hard disk drive problems. . . . . . . . . . . . . . . . . . . . 149 Intermittent problems . . . . . . . . . . . . . . . . . . . . . 150 Keyboard, mouse, or pointing-device problems. . . . . . . . . . . . 150 Memory problems . . . . . . . . . . . . . . . . . . . . . . 152 Microprocessor problems. . . . . . . . . . . . . . . . . . . . 153

Monitor or video problems

. . . . . . . . .

. . . . . . . . .

.

153

Optional-device problems

. . . . . . . . .

. . . . . . . . .

.

155

Power problems . . . .

. . . . . . . . .

. . . . . . . . .

.

156

Serial port problems . .

. . . . . . . . .

. . . . . . . . .

.

157

EasyStartup problems . . . . . . . . . . . . . . . . . . . . . 157 Software problems . . . . . . . . . . . . . . . . . . . . . . 158

Universal Serial Bus (USB) port problems

. . . . . .

. . . . . .

.

159

Error LEDs

. . . . . .

. . . . . .

.

160

Power supply LEDs. . . . . . . . . . . . . . . . . . . . . . . 161

Diagnostic programs and messages

. . . . . . . . . . . . . .

.

.

163

Running the diagnostic programs.

. . . . . . . . . . . . . .

.

.

164

Diagnostic text messages . . .

. . . . . . . . . . . . . .

.

.

164

Viewing the test log

. . . . . . . . . . . . . .

.

.

165

Diagnostic messages . . . . . . . . . . . . . . . . . . . . . 165

Updating (flash-update) the BIOS code on the server

.

232

Recovering from a BIOS update failure

.

232

System-error log messages . . . . . . . . . . . . . . . . . . . . 235 Solving SAS problems. . . . . . . . . . . . . . . . . . . . . . 243 Solving power problems . . . . . . . . . . . . . . . . . . . . . 243 Solving Ethernet controller problems . . . . . . . . . . . . . . . . 244 Solving undetermined problems . . . . . . . . . . . . . . . . . . 245 Problem determination tips . . . . . . . . . . . . . . . . . . . . 246

Appendix A. Getting help and technical assistance

. .

.

.

.

247

Before you call

. .

.

.

.

247

Using the documentation . . . . . . . . . . . . . . . . . . . . . 247

Getting help and information from the World Wide Web

. . . .

. . .

.

.

247

Calling for service

. . . .

. . .

.

.

248

Using other services

. . . . . . . . .

.

.

.

248

Purchasing additional services

. . . . . . . . .

.

.

.

249

Lenovo Taiwan product service . . . . . . . . . . . . . . . . . . 249

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 251 Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 252

Important notes

.

.

252

Waste electrical and electronic equipment (WEEE) notices

.

.

253

Battery return program

.

.

254

Electronic emissions notices

.

.

255

Federal Communications Commission (FCC) statement

.

.

255

Industry Canada Class A emission compliance statement

.

.

256

Avis de conformité à la réglementation d'Industrie Canada

.

.

256

Australia and New Zealand Class A statement

.

.

256

United Kingdom telecommunications safety requirement

.

.

256

European Union EMC Directive conformance statement

.

.

256

German Class A compliance statement

.

.

256

Japanese Voluntary Control Council for Interference (VCCI) statement

 

 

257

Contents v

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Image 7
Lenovo 6432, TS100, 6434, 6431, 6433 manual Appendix A. Getting help and technical assistance

TS100, 6433, 6432, 6431, 6434 specifications

Lenovo is renowned for its innovative and high-performance technology, and the Lenovo 6434, 6431, 6432, 6433, and TS100 models exemplify this reputation with a range of features tailored for various user needs.

The Lenovo 6434 is designed for versatility, targeting both business and casual users. It features a powerful processor that enhances performance, making it ideal for multitasking and demanding applications. The device is equipped with an impressive display, offering vibrant colors and sharp visuals, perfect for presentations and media consumption.

Moving to the Lenovo 6431, this model focuses on portability without sacrificing performance. Weighing less than its counterparts, it is perfect for professionals on the go. Its battery life is optimized for extended use, allowing users to work throughout the day without interruptions. With robust connectivity options, including USB-C and HDMI ports, this laptop ensures seamless integration with other devices.

The Lenovo 6432 caters to gamers and multimedia enthusiasts with enhanced graphics capabilities. It incorporates a dedicated graphics card that greatly improves frame rates and rendering quality, making gaming and graphic-intensive applications run smoothly. The cooling system is also upgraded in this model, ensuring that the laptop remains efficient even during intense usage.

Lenovo 6433 is crafted with a focus on durability and security. Its chassis is built from reinforced materials that withstand daily wear and tear. Additionally, this model features advanced security features, including a fingerprint reader and a webcam privacy shutter, to protect users' sensitive information.

Finally, the TS100 is tailored for educational settings and budget-conscious consumers. It offers solid performance for everyday tasks, such as web browsing and document editing. Its lightweight design makes it perfect for students carrying their laptops to class, and it includes a spill-resistant keyboard to account for the unpredictable nature of the school environment.

Overall, the Lenovo 6434, 6431, 6432, 6433, and TS100 encompass a variety of features and technologies suited for different user groups, establishing Lenovo's commitment to quality and innovation in the computing sphere. Whether for business, gaming, education, or everyday use, these models offer a balance of performance, portability, and security.