Serial port problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

 

The number of serial ports that

1.

Make sure that:

are identified by the operating

 

v Each port is assigned a unique address in the Configuration/Setup Utility

system is less than the number

 

 

program and none of the serial ports is disabled.

of installed serial ports.

 

 

 

v The serial-port adapter (if one is present) is seated correctly.

 

2.

Reseat the serial-port adapter.

 

3.

Replace the serial-port adapter.

 

 

 

 

A serial device does not work.

1.

Make sure that:

 

 

 

v The device is compatible with the server.

 

 

v The serial port is enabled and is assigned a unique address.

 

 

v The device is connected to the correct connector (see “Connectors, LEDs,

 

 

 

and jumpers” on page 10).

 

2.

Reseat the following components:

 

 

a.

Failing serial device

 

 

b.

Serial cable

 

 

c. Remote Supervisor Adapter II SlimLine adapter (if one is present)

 

3.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a.

Failing serial device

 

 

b.

Serial cable

 

 

c. Remote Supervisor Adapter II SlimLine adapter (if one is present)

 

 

d. (Trained service technician only) System board

 

 

 

 

EasyStartup problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

The ThinkServer EasyStartup

1.

Make sure that the server supports the EasyStartup program and has a

DVD will not start.

 

startable (bootable) CD or DVD drive.

 

2.

If the startup (boot) sequence settings have been changed, make sure that the

 

 

CD or DVD drive is first in the startup sequence.

 

3.

If more than one CD or DVD drive is installed, make sure that only one drive is

 

 

set as the primary drive. Start the CD from the primary drive.

 

 

 

Chapter 5. Diagnostics 157

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Lenovo TS100, 6434, 6432, 6431, 6433 manual Serial port problems, EasyStartup problems

TS100, 6433, 6432, 6431, 6434 specifications

Lenovo is renowned for its innovative and high-performance technology, and the Lenovo 6434, 6431, 6432, 6433, and TS100 models exemplify this reputation with a range of features tailored for various user needs.

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