Table 12. Diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Message |
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number | Component | Test | State | Description | Action | |
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Remote | RSA Restart Test | Failed | Remote | 1. | Make sure that Linux is selected in | |
| Supervisor |
|
| Supervisor | ||
|
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| Advanced Setup | ||
| Adapter |
|
| Adapter restart |
| |
|
|
|
|
| ||
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| test failure with |
| |
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| Configuration/Setup Utility program | |
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| reason: the |
| |
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| (press F1 at system startup). | |
|
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| Remote |
| |
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| 2. | Make sure that the Remote Supervisor | |
|
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| Supervisor | ||
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| Adapter II SlimLine firmware is at the | |
|
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| Adapter cannot |
| |
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| latest level. The installed firmware level | |
|
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| wake up from the |
| |
|
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| restart process. |
| is shown in the Diagnostic event log in |
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| the Firmware/VPD section for this |
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| component. For the latest level of |
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| firmware, start EasyUpdate or go to: |
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| http://www.lenovo.com/support and |
|
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| select your system to display a matrix |
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| of available firmware. |
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| 3. | Make sure that the Diagnostic code is |
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| at the latest level. For the latest level of |
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| Diagnostic code, go to: |
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| http://www.lenovo.com/support. |
|
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| 4. | Run the test again. |
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| 5. | Turn off the system and disconnect it |
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| from the power source. |
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| 6. | Reseat the Remote Supervisor Adapter |
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| II SlimLine. |
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| 7. | Reconnect the system to the power |
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| source and turn on the system. |
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| 8. | Run the test again. |
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| 9. | If the problem remains, collect the data |
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| from the Diagnostic event log and send |
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| it to Lenovo Service. For information |
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| about contacting Lenovo Service, go to: |
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| http://www.lenovo.com/support. |
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172ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
