Lenoxx Electronics Optima 3 FS TROUBLESHOOTING Qualified Technicians Only, Blowers will not

TROUBLESHOOTING Qualified Technicians Only

Unplug Appliance Before Performing Any Troubleshooting or Maintenance

PROBLEM	CAUSE(S)	SOLUTIONS
4. Blowers will not	There is no power to the stove.	Check that the stove is plugged in to the wall outlet.
operate when the	There is no power to the control board.	Check to see if your circuit breaker has tripped.
start button is de-
pressed.		Check the wire connections on the high limit disc and control board.
5. There is soot or fly	The window is being cleaned when the	Turn down the room air blower or turn off stove before cleaning to
ash in the house.	stove is operating.	prevent dispersion of ash and soot into the room.
	There is leakage at the joints between	Seal up any leaks in the exhaust system with room temperature
	the exhaust blower, connection or ex-	vulcanizing silicone sealer (High Temperature RTV).
	haust pipe connections. This will be
	evidenced by dust on the impeller of
	the room air blower, and in the heat
	exchanger area.	DO NOT use a standard household vacuum or “shop vac” as the
	The vacuum cleaner is leaking.	filters will leak the fine particles of ash. Clean the stove with an ap-
		proved ash vacuum ONLY.
6. Stove acts as if a	Excessive sun light may be shining	Block excessive sunlight. Call authorized Lennox Hearth Products
fire is present when	directly into firebox from window.	dealer if problem persists.
there is not a fire in
the grate.
7. Stove will not light.	The igniter element may have failed.	Check igniter element fuse in rear stove compartment. Call your
		authorized Lennox Hearth Products dealer. See alternate manual
		lighting procedure
	There is not enough pellets in the	Prime the feed system (see Initial Start-Up, page 24).
	grate.
8. Fault	Photoeye not detecting flame.	Check connection at control board following yellow wires to all con-
		nectors.
	Stove has run out of fuel.	Refill hopper.
	A disk has tripped / pressure switch.	Blower intake, exhaust passages and / or venting system needs
		cleaning (follow routine and annual maintenance procedures).
		If this does not correct the problem contact your local authorized
		Lennox Hearth Products dealer.
9. Blowers run con-	Wire harness and/or control board has	Contact your local authorized Lennox Hearth Products dealer.
tinuously	been damaged – unplug stove and
	contact dealer.
10. All lights on con-	When using a thermostat. Thermostat	The lights on the control board remain on even when the thermostat
trol are on but noth-	not calling for heat.	is not demanding heat. When the thermostat demands heat the
ing happens		stove will begin to operate.
	If not using a thermostat - Check ther-	Ensure that the thermostat jumper at terminal block is installed and
	mostat jumper	making good contact.

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