RECONNECT THE POWER SUPPLY
1Press to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press to turn the printer on.
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS
1Close all open programs.
2Disable any security programs.
3Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
4Click Computer or My Computer.
5Double-click the CD or DVD drive icon.
6If necessary, double-click setup.exe.
7Follow the instructions on the computer screen to install the software.
8When the installation is completed, enable the security software again.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, then you may need to remove and reinstall the printer software.

Using Windows

1Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
2Click All Programs or Programs, and then select the printer program folder from the list.
3Select Uninstall.
4Follow the instructions on the computer screen to remove the printer software.
5Restart the computer before reinstalling the printer software.
6Click Cancel on all New Hardware Found screens.
7Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.
If the install screen does not appear automatically after you restart your computer, do one of the following:
Troubleshooting
45