Check Cable Connections, Verify Dial Tone | Lexmark 7600 Series

CHECK CABLE CONNECTIONS

Make sure cable connections for the following hardware are secure, if applicable:

•Power supply

•Telephone

•Handset

•Answering machine

CHECK THE TELEPHONE WALL JACK

1Plug a telephone into the wall jack.

2Listen for a dial tone.

If you hear a dial tone, the wall jack is working.

3If you do not hear a dial tone, plug a different telephone into the wall jack.

4If you still do not hear a dial tone, plug a telephone into a different wall jack.

5If you hear a dial tone, connect the printer to that wall jack.

REVIEW DIGITAL PHONE SERVICE CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

•If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

•If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

•If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see the instructions for setting up the printer to fax while behind a PBX.

VERIFY DIAL TONE

•Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

•If the telephone line is being used by another device, wait until the other device is finished before sending a fax.

•If you are using the On Hook Dial feature, turn up the volume to verify a dial tone.

DISCONNECT OTHER EQUIPMENT TEMPORARILY

To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters.

CHECK FOR PAPER JAMS

Check for and clear any paper jams.

Troubleshooting

47

Image 47

Lexmark 7600 Series manual Check Cable Connections, Check the Telephone Wall Jack, Review Digital Phone Service Checklist

Contents

2008 Series Fax GuidePage Contents Ordering cartridges For Intro du ctionFinding information about the printer See Description Where to find North AmericaWhere to find rest of world Where to find USA Limited Warranty Use Und ersta nd in g the p arts o f th e prin terUnderstanding the parts of the printer Orange Line Getting the printer ready to fax Setting up the printer as a copier only or fax onlyFax Se tup Networking Guide Fax Guide Page Set the date and time Fax Setup Page Page An alignment page prints Fax Setup Norway France Denmark Portugal Using an RJ11 adapterPage Country/region Saudi Arabia Israel United Arab Emirates See this section Choosing a fax connectionEquipment Benefits Connecting to an answering machine Page Connecting directly to a telephone wall jack in Germany Connecting directly to a telephone wall jackPage Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Scanner glass Using F ax Loading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Make sure Load up to Sending a fax while listening to a call On Hook Dial Sending a fax using the printer control panelSending a fax Receiving a fax automatically Receiving a faxSending a broadcast fax at a scheduled time Forwarding faxes Receiving a fax manuallyReceiving a fax with an answering machine Printing a fax on both sides of the paper Customizing fax settingsSetting up the Address Book Setting a fax manual answer code Setting up a dialing prefixSetting up Caller ID Setting the distinctive ring Managing faxes Setting up to fax while behind a PBXSetting up a fax footer Blocking junk faxes Printing the Fax Settings ListPrinting fax activity reports Blocking unwanted changes to fax settings Average cartridge standard page yield is up to1 Orde rin g ca rtridgesOrdering print cartridges Part number Incorrect language appears on the display Using the printer troubleshooting software Windows onlySetup troubleshooting Troublesho oting Disconnect and Reconnect the Power Cord Power button is not litSoftware did not install Press Power Button Temporarily Disable Security Programs in Windows Removing and reinstalling the softwareReconnect the Power Supply Check Messages Fax troubleshootingCheck Power Cannot send or receive a fax Verify Dial Tone Review Digital Phone Service ChecklistCheck Cable Connections Check the Telephone Wall Jack Can send but not receive faxes Can receive but not send faxes Received fax has poor print quality Printer receives a blank fax Decrease the Transmission Speed Fax ErrorFax Mode Unsupported Caller ID information is not displayed Check Phone Line Remote Fax ErrorChange Redial Settings Phone Line Busy Schedule to Resend FAX AT a Later Time Phone Line Error Trademarks Edition notice