Manuals / Brands / Computer Equipment / Printer / Lexmark / Computer Equipment / Printer

Lexmark 7600 Series CHECK WHETHER FAX FORWARDING IS SELECTED, Can receive but not send faxes, CHECK MODE SELECTION, CHECK DOCUMENT PLACEMENT, CHECK THE DIAL PREFIX SETTING, CHECK SPEED DIAL NUMBER

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4Press the up or down arrow button until Auto Answer is highlighted, and then press OK.

5Press the up or down arrow button until On is highlighted, and then press OK to save the setting.

CHECK INK

Check the ink levels, and install a new cartridge if necessary.

CHECK WHETHER FAX FORWARDING IS SELECTED

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Ringing and Answering is highlighted , and then press OK.

4Press the up or down arrow button until Fax Forward is highlighted, and then press OK.

5To turn off Fax Forwarding, press the up or down arrow button until Off is highlighted, and then press OK.

Can receive but not send faxes

These are possible solutions. Try one or more of the following:

CHECK MODE SELECTION

To make sure that the printer is set for faxing, check to see if the light is on.

If the light is not on, press on the printer control panel.

CHECK DOCUMENT PLACEMENT

Load the original document faceup in the Automatic Document Feeder (ADF) or facedown in the upper left corner

of the scanner glass.

CHECK THE DIAL PREFIX SETTING

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.

4Press the up or down arrow button until Dial Prefix is highlighted, and then press OK.

5To change the setting, press the up or down arrow button until Create is highlighted, and then press OK.

6Using the keypad, enter the prefix to be dialed before each telephone number, and then press OK to save the

setting.

CHECK SPEED DIAL NUMBER

•Check to make sure Speed Dial has been programmed for the number that you want to dial. For more

information, see the instructions for setting up Speed Dial.

•As an alternative, dial the telephone number manually.

Troubleshooting

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Contents

Main Page Contents Understanding the parts of the printer........................................8 Ordering cartridges..........................................................................42 Troubleshooting...............................................................................43 Introduction Finding information about the printer Page Page Understanding the parts of the printer Understanding the parts of the printer Page LINE EXT Fax Setup Getting the printer ready to fax Setting up the printer as a copier only or fax only 1 2 3 4 5 6 7 8 9 10 Page Page Page Page Using an RJ11 adapter Page Page Choosing a fax connection Connecting to an answering machine Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Page Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Using Fax Loading original documents on the scanner glass 1 2 3 Loading original documents into the Automatic Document Feeder Page Sending a fax Sending a fax using the printer control panel Sending a fax while listening to a call (On Hook Dial) Sending a broadcast fax at a scheduled time Receiving a fax Receiving a fax automatically Receiving a fax manually Receiving a fax with an answering machine Forwarding faxes Printing a fax on both sides of the paper Customizing fax settings Setting up the Address Book Setting up a dialing prefix Setting up Caller ID Setting the distinctive ring Setting a fax manual answer code Setting up to fax while behind a PBX Managing faxes Setting up a fax footer Printing fax activity reports Printing the Fax Settings List Blocking junk faxes Blocking unwanted changes to fax settings Ordering cartridges Ordering print cartridges Troubleshooting Using the printer troubleshooting software (Windows only) 1 2 3 Setup troubleshooting Power button is not lit PRESS POWER BUTTON DISCONNECT AND RECONNECT THE POWER CORD 1 2 3 4 RECONNECT THE POWER SUPPLY T EMPORARILY DISABLE SECURITY PROGRAMS IN W Removing and reinstalling the software Using Windows Using Macintosh Fax troubleshooting Cannot send or receive a fax CHECK MESSAGES C HECK CHECK CABLE CONNECTIONS CHECK THE TELEPHONE WALL JACK REVIEW DIGITAL PHONE SERVICE CHECKLIST VERIFY DIAL TONE D ISCONNECT OTHER EQUIPMENT D ISABLE C ALL W AITING DO YOU HAVE VOICE MAIL SERVICE? CHECK COUNTRY CODE 2 3 4 5 IS YOUR PRINTER MEMORY FULL? CHECK WHETHER FAX FORWARDING IS SELECTED 3 4 5 Can receive but not send faxes CHECK MODE SELECTION CHECK DOCUMENT PLACEMENT MAKE SURE THE PRINTER DETECTS DIAL TONE Printer receives a blank fax CHECK ORIGINAL DOCUMENT CHECK CARTRIDGES Received fax has poor print quality DECREASE THE TRANSMISSION SPEED Caller ID information is not displayed CALLER ID PATTERN MAY NOT BE SET CORRECTLY Fax Error Fax Mode Unsupported Remote Fax Error CHECK PHONE LINE LOWER THE TRANSMISSION SPEED Phone Line Busy CHANGE REDIAL SETTINGS SCHEDULE TO RESEND FAX AT A LATER TIME Phone Line Error REVIEW DIGITAL PHONE SERVICE CHECKLIST CHECK PHONE LINE CHECK CABLE CONNECTIONS Notices Edition notice UNITED STATES GOVERNMENT RIGHTS Trademarks