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Lexmark 7600 Series D ISABLE C ALL W AITING , DO YOU HAVE VOICE MAIL SERVICE?, CHECK COUNTRY CODE, IS YOUR PRINTER MEMORY FULL?, Can send but not receive faxes, L OAD , MAKE SURE THE AUTO ANSWER IS ON

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DISABLE CALL WAITING TEMPORARILY

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone

company to obtain the keypad sequence for temporarily disabling Call Waiting.

DO YOU HAVE VOICE MAIL SERVICE?

Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice

Mail and the printer to answer calls:

•See the instructions for setting the distinctive ring. Setting selections include single ring, double ring, triple

ring, and any ring.

•Consider adding a second telephone line for the printer.

CHECK COUNTRY CODE

Make sure the country code has been set for the country or region where you are operating the printer:

1From the printer control panel, press .

2Press the up or down arrow button until Device Setup is highlighted, and then press OK.

3Press the up or down arrow button until Country is highlighted, and then press OK.

4If the country or region name is correct, press OK to save the setting.

5If you want to change the country or region, press the up or down arrow button until the country or region

where you are operating the printer is highlighted, and then press OK to save the setting.

IS YOUR PRINTER MEMORY FULL?

1Dial the receiving number.

2Scan the original document one page at a time.

Can send but not receive faxes

These are possible causes and solutions. Try one or more of the following:

LOAD PAPER

Load paper to print any faxes that have been stored in the printer.

MAKE SURE THE AUTO ANSWER IS ON

If the Auto Answer light is on:

•The printer will answer after the preset number of telephone rings.

•If you are using a distinctive ring, see the instructions for setting a distinctive ring.

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Ringing and Answering is highlighted, and then press OK.

Troubleshooting

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Contents

Main Page Contents Understanding the parts of the printer........................................8 Ordering cartridges..........................................................................42 Troubleshooting...............................................................................43 Introduction Finding information about the printer Page Page Understanding the parts of the printer Understanding the parts of the printer Page LINE EXT Fax Setup Getting the printer ready to fax Setting up the printer as a copier only or fax only 1 2 3 4 5 6 7 8 9 10 Page Page Page Page Using an RJ11 adapter Page Page Choosing a fax connection Connecting to an answering machine Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Page Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Using Fax Loading original documents on the scanner glass 1 2 3 Loading original documents into the Automatic Document Feeder Page Sending a fax Sending a fax using the printer control panel Sending a fax while listening to a call (On Hook Dial) Sending a broadcast fax at a scheduled time Receiving a fax Receiving a fax automatically Receiving a fax manually Receiving a fax with an answering machine Forwarding faxes Printing a fax on both sides of the paper Customizing fax settings Setting up the Address Book Setting up a dialing prefix Setting up Caller ID Setting the distinctive ring Setting a fax manual answer code Setting up to fax while behind a PBX Managing faxes Setting up a fax footer Printing fax activity reports Printing the Fax Settings List Blocking junk faxes Blocking unwanted changes to fax settings Ordering cartridges Ordering print cartridges Troubleshooting Using the printer troubleshooting software (Windows only) 1 2 3 Setup troubleshooting Power button is not lit PRESS POWER BUTTON DISCONNECT AND RECONNECT THE POWER CORD 1 2 3 4 RECONNECT THE POWER SUPPLY T EMPORARILY DISABLE SECURITY PROGRAMS IN W Removing and reinstalling the software Using Windows Using Macintosh Fax troubleshooting Cannot send or receive a fax CHECK MESSAGES C HECK CHECK CABLE CONNECTIONS CHECK THE TELEPHONE WALL JACK REVIEW DIGITAL PHONE SERVICE CHECKLIST VERIFY DIAL TONE D ISCONNECT OTHER EQUIPMENT D ISABLE C ALL W AITING DO YOU HAVE VOICE MAIL SERVICE? CHECK COUNTRY CODE 2 3 4 5 IS YOUR PRINTER MEMORY FULL? CHECK WHETHER FAX FORWARDING IS SELECTED 3 4 5 Can receive but not send faxes CHECK MODE SELECTION CHECK DOCUMENT PLACEMENT MAKE SURE THE PRINTER DETECTS DIAL TONE Printer receives a blank fax CHECK ORIGINAL DOCUMENT CHECK CARTRIDGES Received fax has poor print quality DECREASE THE TRANSMISSION SPEED Caller ID information is not displayed CALLER ID PATTERN MAY NOT BE SET CORRECTLY Fax Error Fax Mode Unsupported Remote Fax Error CHECK PHONE LINE LOWER THE TRANSMISSION SPEED Phone Line Busy CHANGE REDIAL SETTINGS SCHEDULE TO RESEND FAX AT A LATER TIME Phone Line Error REVIEW DIGITAL PHONE SERVICE CHECKLIST CHECK PHONE LINE CHECK CABLE CONNECTIONS Notices Edition notice UNITED STATES GOVERNMENT RIGHTS Trademarks