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Lexmark 7600 Series Remote Fax Error, CHECK PHONE LINE, LOWER THE TRANSMISSION SPEED, Phone Line Busy, CHANGE REDIAL SETTINGS

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Remote Fax Error

These are possible causes and solutions. Try one or more of the following:

CHECK PHONE LINE

Resend the fax. There may have been a problem with the quality of the telephone line connection.

LOWER THE TRANSMISSION SPEED

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.

4Press the up or down arrow button until Max Send Speed is highlighted, and then press OK.

5Press the up or down arrow button to select a lower transmission speed, and then press OK.

6Press .

7Resend the fax.

8If the problem persists, repeat step 1 through step 5 to resend the fax at successively lower transmission speeds.

Note: 2400 bps is the lowest transmission speed.

Notes:

•The lower the transmission speed, the longer it will take your fax to print.

•This solution will reduce the speed for future faxes until you reset the transmission speed.

Phone Line Busy

These are possible causes and solutions. Try one or more of the following:

CHANGE REDIAL SETTINGS

The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial

up to five times at intervals up to 8 minutes.

To change the redial settings:

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.

4To change the number of times the printer will redial:

aPress the up or down arrow button until Redial Attempts is highlighted, and then press OK.

bPress the up or down arrow button until the setting you want is highlighted, and then press OK.

Troubleshooting

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Contents

Main Page Contents Understanding the parts of the printer........................................8 Ordering cartridges..........................................................................42 Troubleshooting...............................................................................43 Introduction Finding information about the printer Page Page Understanding the parts of the printer Understanding the parts of the printer Page LINE EXT Fax Setup Getting the printer ready to fax Setting up the printer as a copier only or fax only 1 2 3 4 5 6 7 8 9 10 Page Page Page Page Using an RJ11 adapter Page Page Choosing a fax connection Connecting to an answering machine Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in Germany Page Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Using Fax Loading original documents on the scanner glass 1 2 3 Loading original documents into the Automatic Document Feeder Page Sending a fax Sending a fax using the printer control panel Sending a fax while listening to a call (On Hook Dial) Sending a broadcast fax at a scheduled time Receiving a fax Receiving a fax automatically Receiving a fax manually Receiving a fax with an answering machine Forwarding faxes Printing a fax on both sides of the paper Customizing fax settings Setting up the Address Book Setting up a dialing prefix Setting up Caller ID Setting the distinctive ring Setting a fax manual answer code Setting up to fax while behind a PBX Managing faxes Setting up a fax footer Printing fax activity reports Printing the Fax Settings List Blocking junk faxes Blocking unwanted changes to fax settings Ordering cartridges Ordering print cartridges Troubleshooting Using the printer troubleshooting software (Windows only) 1 2 3 Setup troubleshooting Power button is not lit PRESS POWER BUTTON DISCONNECT AND RECONNECT THE POWER CORD 1 2 3 4 RECONNECT THE POWER SUPPLY T EMPORARILY DISABLE SECURITY PROGRAMS IN W Removing and reinstalling the software Using Windows Using Macintosh Fax troubleshooting Cannot send or receive a fax CHECK MESSAGES C HECK CHECK CABLE CONNECTIONS CHECK THE TELEPHONE WALL JACK REVIEW DIGITAL PHONE SERVICE CHECKLIST VERIFY DIAL TONE D ISCONNECT OTHER EQUIPMENT D ISABLE C ALL W AITING DO YOU HAVE VOICE MAIL SERVICE? CHECK COUNTRY CODE 2 3 4 5 IS YOUR PRINTER MEMORY FULL? CHECK WHETHER FAX FORWARDING IS SELECTED 3 4 5 Can receive but not send faxes CHECK MODE SELECTION CHECK DOCUMENT PLACEMENT MAKE SURE THE PRINTER DETECTS DIAL TONE Printer receives a blank fax CHECK ORIGINAL DOCUMENT CHECK CARTRIDGES Received fax has poor print quality DECREASE THE TRANSMISSION SPEED Caller ID information is not displayed CALLER ID PATTERN MAY NOT BE SET CORRECTLY Fax Error Fax Mode Unsupported Remote Fax Error CHECK PHONE LINE LOWER THE TRANSMISSION SPEED Phone Line Busy CHANGE REDIAL SETTINGS SCHEDULE TO RESEND FAX AT A LATER TIME Phone Line Error REVIEW DIGITAL PHONE SERVICE CHECKLIST CHECK PHONE LINE CHECK CABLE CONNECTIONS Notices Edition notice UNITED STATES GOVERNMENT RIGHTS Trademarks