September
Users Guide
Contents
Printing
Paper and specialty media guide
Standard Network or Network x menu
Understanding the printer menus
Saving money and the environment
Securing the printer 103
Maintaining the printer 105
Troubleshooting 143
Managing the printer 128
Clearing jams 132
Index 206
192
Safety information
Safety information
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Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Use
Using the printer control panel
Using the Embedded Web Server
Indicator light Printer status
Sleep button light Printer status
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Installing internal options
Additional printer setup
Additional printer setup
Available internal options
Accessing the controller board
Memory card connector
Option card connector
Reattach the cover
Installing a memory card
Access the controller board
Unpack the memory card
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Installing an optional card
Order of installation
Installing hardware options
Installing optional trays
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Setting up the printer software
Installing the printer
Attaching cables
Networking
Preparing to set up the printer on an Ethernet network
Adding available options in the print driver
For Windows users
Preparing to set up the printer on a wireless network
Settings Network/Ports Active NIC Auto
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
From the printer control panel, navigate to
Follow the instructions on the printer display
Click Settings Network/Ports Wireless
Printing a menu settings
Verifying printer setup
Printing a network setup
Settings Reports Menu Settings
Configuring Universal paper settings
Setting the paper size and type
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
Loading the 250‑ and 550‑sheet tray
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Loading the 650‑sheet duo tray
Loading the multipurpose feeder
Push the multipurpose feeder latch to the left
Length guide tab
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Width guide tab
Loading the manual feeder
Linking and unlinking trays
Linking and unlinking trays
Click Settings Paper Menu Custom Names
Click Settings Paper Menu
Click Settings Paper Menu Custom Types
Creating a custom name for a paper type
Settings Paper Menu Custom Types
Using the printer control panel
Tips on using letterhead
Using specialty media
Paper and specialty media guide
Paper and specialty media guide
ABC
Tips on using envelopes
Tips on using transparencies
Tips on using card stock
Tips on using labels
Paper characteristics
Paper guidelines
Unacceptable paper
Using recycled paper and other office papers
Selecting paper
Selecting preprinted forms and letterhead
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
Feeder Tray Mode
Dimension
Paper size Standard Manual 650 ‑sheet duo tray
Duplex
Paper and specialty media guide
Supported paper types and weights
Printing
Adjusting toner darkness
Printing a document
Printing a document
Click Settings Print Settings Quality Menu Toner Darkness
Using Max Speed and Max Yield
Click Settings Print Settings Setup Menu
Settings Settings Print Settings Setup Menu Printer Usage
Printing from a flash drive
Printing from a flash drive or mobile device
Supported flash drives and file types
Printing confidential and other held jobs
Printing from a mobile device
Storing print jobs in the printer
Print job type Description
Printing confidential and other held jobs
Canceling a print job from the printer control panel
Canceling a print job
Printing information pages
Printing a font sample list
Canceling a print job from the computer
Menus list
Understanding the printer m enus
Supplies menu
Understanding the printer menus
Default Source menu
Paper menu
Paper Size/Type menu
Multipurpose Feeder Size
Tray x Type
Multipurpose Feeder Type
Manual Paper Size
Manual Paper Type
Configure MP menu
Substitute Size menu
Paper Texture menu
Transparency Texture
Card Stock Texture
Recycled Texture
Glossy Texture
Paper Weight menu
Bond Weight
Labels Weight
Envelope Weight
Letterhead Weight
Paper Loading menu
Custom Types menu
Universal Setup menu
Units of Measure
Portrait Width
Reports menu
Reports menu
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
Menu item Description
UseTo
To access the menu, navigate to either of the following
TCP/IP menu
Network Card menu
IPv6 menu
To access the menu, navigate to any of the following
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
AppleTalk menu
Standard USB menu
Understanding the printer menus
Smtp Setup menu
Confidential Print menu
Security menu
Repeat Job Expiration
Erase Temporary Data Files menu
Verify Job Expiration
Reserve Job Expiration
Set Date and Time menu
Security Audit Log menu
General Settings menu
Settings menu
Run Initial Setup
Quiet Mode
Show Supply Estimates
Eco ‑Mode
Timeouts
Alarms
Error Recovery
Print Recovery
Press Sleep Button
Setup menu
Finishing menu
Quality menu
Color Correction
Print Resolution
Toner Darkness
Enhance Fine Lines
Spot Color Replacement
Color Adjust
RGB Replacement
Color Samples
XPS menu
Utilities menu
PCL Emul menu
PostScript menu
PCL Emulation Settings
Ppds menu
Tray Renumber
Orientation
Lines per Inch
Lines per
Format
Character Set
Html menu
Auto LF after CR
Font Size
Image menu
Help menu
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Saving energy
Using Eco‑Mode
Reducing printer noise
Check your first draft for accuracy
Using Hibernate mode
Adjusting Sleep mode
Settings Settings General Settings Timeouts Sleep Mode
From the control panel, navigate to
Using Schedule Power Modes
Setting Hibernate Timeout
Click Settings General Settings Timeouts
Click Settings General Settings Schedule Power Modes
Recycling
Adjusting the brightness of the printer display
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Securing the printer
Using the security lock feature
Statement of Volatility
Securing the printer 103
Erasing volatile memory
Back Exit Config Menu
Erasing non‑volatile memory
Finding printer security information
Maintaining the printer
Cleaning the printer
Checking the status of parts and supplies
Maintaining the printer 105
Estimated number of remaining pages
Using genuine Lexmark parts and supplies
Ordering supplies
Ordering toner cartridges
Ordering imaging kits
Ordering a waste toner bottle
Maintaining the printer 107
Replacing supplies
Storing supplies
Replacing the waste toner bottle
Maintaining the printer 108
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For more information, see Recycling Lexmark products on
Insert the replacement waste toner bottle
Replacing a black and color imaging kit
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For more information, see Recycling Lexmark products on
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Replacing toner cartridges
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Replacing a developer unit
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Before moving the printer
Moving the printer
Moving the printer to another location
Shipping the printer
Setting up Remote Operator Panel
Finding advanced networking and administrator information
Managing the printer
Checking the printer status
Notification Description
Click Settings Print Settings Supply Notifications
Modifying confidential print settings
Copying printer settings to other printers
Restoring factory default settings
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Avoiding jams
Clearing jams
Load paper properly
Clearing jams 132
Use recommended paper
Understanding jam messages and locations
‑page jam, clear standard bin
Clearing jams 134
Jam location Message on the display What to do
Jam, open front door to clear fuser
Jam, open front door
‑page jam, open front door to clear duplex
Page
Clearing jams 139
‑page jam, open tray
‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
Clearing jams 140
Page
Models, select Next Clear the jam, press OK
Understanding the printer messages
Troubleshooting
Color cartridge nearly low 88.xy
Color cartridge low 88.xy
Color cartridge very low, x estimated pages remain 88.xy
Type imaging kit low 84.xy
Error reading USB drive. Remove USB
Configuration change, some held jobs were not restored
Error reading USB hub. Remove hub
Complex page, some data may not have printed
Incorrect paper size, open paper source
Insufficient memory to support Resource Save feature
Insert Tray
Insufficient memory for Flash Memory Defragment operation
Troubleshooting 147
Insufficient memory, some held jobs will not be restored
Load paper source with custom type name
Load paper source with custom string
Load Manual Feeder with custom string
Load paper source with paper type paper size
Load Manual Feeder with custom type name
Load Manual Feeder with paper size
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Troubleshooting 150
Ppds font error
Not enough free space in flash memory for resources
Non-Lexmark color supply type, see Users Guide 33.xy
Reinstall missing or unresponsive type imaging kit 31.xy
Reinstall missing or unresponsive color cartridge 31.xy
Reload printed pages in Tray
Remove paper from standard output bin
Replace color cartridge, printer region mismatch 42.xy
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace type imaging kit, 0 estimated pages remain 84.xy
Replace defective color cartridge 31.xy
Smtp server not set up. Contact system administrator
Restore held jobs?
Replace missing color cartridge 31.xy
Replace missing type imaging kit 31.xy
Standard network software error
Some held jobs were not restored
Standard USB port disabled
Too many flash options installed
Too many trays attached
Weblink server not set up. Contact system administrator
Unformatted flash detected
Waste toner bottle nearly full 82.xy
Basic printer problems
Solving printer problems
Troubleshooting 156
Printer is not responding
Troubleshooting 157
Troubleshooting 158
Hardware and internal option problems
Printer display is blank
Cannot detect memory card
Troubleshooting 159
Action Yes Step Problem is solved Go to step
Cannot detect internal option
Tray problems
Troubleshooting 160
Step Problem is solved. Go to step
Troubleshooting 161
Paper feed problems
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
An application error has occurred
Solving home screen application problems
Troubleshooting 162
Paper jam message remains after jam is cleared
Printing problems
Solving print problems
Troubleshooting 163
Incorrect characters print
Troubleshooting 164
Large jobs do not collate
Printing slows down
Print jobs do not print
Troubleshooting 165
Troubleshooting 166
Settings General Settings Print Recovery Page Protect Off
Print job takes longer than expected
Troubleshooting 167
Repeating defects appear on prints
Tray linking does not work
Troubleshooting 168
Print quality problems
Characters have jagged or uneven edges
Unexpected page breaks occur
Clipped pages or images
Troubleshooting 169
Gray background on prints
Troubleshooting 170
Horizontal voids appear on prints
Troubleshooting 171
Incorrect margins on prints
Troubleshooting 172
Paper curl
Troubleshooting 173
Print is too dark
Troubleshooting 174
Print is too light
Troubleshooting 175
Print irregularities
Troubleshooting 176
Printer is printing blank pages
Troubleshooting 177
Printer is printing solid black pages
Troubleshooting 178
Shadow images appear on prints
Troubleshooting 179
Troubleshooting 180
Skewed print
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Troubleshooting 181
Troubleshooting 182
Troubleshooting 183
Transparency print quality is poor
Toner fog or background shading appears on prints
Troubleshooting 184
Toner rubs off
Vertical voids appear on prints
Uneven print density
Troubleshooting 185
FAQ about color printing
Color quality problems
What is RGB color?
What is manual color correction?
Troubleshooting 187
What are detailed color samples and how do I access them?
Object type Color conversion tables
Click Configuration Color Samples Detailed Options
Prints on color transparencies appear dark when projected
Troubleshooting 189
Embedded Web Server does not open
Print appears tinted
Troubleshooting 190
Contacting customer support
Troubleshooting 191
Tech Library
Mail
Edition notice
Product information
192
September
Licensing notices
Trademarks
193
194
Noise emission levels
Product disposal
India E-Waste notice
Static sensitivity notice
195
Información de la energía de México
Temperature information
Laser notice
Laser advisory label
Power consumption
Mode Description Power consumption Watts
197
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
198
European Community EC directives conformity
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
200
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
201
202
Patent acknowledgment
203
Lexmark International, Inc., Lexington, KY
204
Limited warranty service
205
Limitation of liability
Index
Symbols
Numerics
Index 206
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Html
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