September
Users Guide
 Contents
 Printing
Paper and specialty media guide
 Standard Network or Network x menu
Understanding the printer menus
 Saving money and the environment
Securing the printer 103
Maintaining the printer 105
 Troubleshooting 143
Managing the printer 128
Clearing jams 132
 Index 206
192
 Safety information
Safety information
Page
 What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
 Other countries and regions-See the printed
Selecting a location for the printer
 Printer configurations
 Use
Using the printer control panel
 Using the Embedded Web Server
Indicator light Printer status
Sleep button light Printer status
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 Available internal options
Additional printer setup
Installing internal options
Additional printer setup
 Accessing the controller board
 Memory card connector
Option card connector
Reattach the cover
 Installing a memory card
Access the controller board
Unpack the memory card
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 Installing an optional card
 Order of installation
Installing hardware options
 Installing optional trays
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 Setting up the printer software
Installing the printer
Attaching cables
 For Windows users
Preparing to set up the printer on an Ethernet network
Networking
Adding available options in the print driver
 Preparing to set up the printer on a wireless network
 From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
 Follow the instructions on the printer display
Click Settings Network/Ports Wireless
 Settings Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
 Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
 Loading the 250‑ and 550‑sheet tray
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 Loading the 650‑sheet duo tray
 Loading the multipurpose feeder
Push the multipurpose feeder latch to the left
Length guide tab
Page
 Width guide tab
 Loading the manual feeder
 Linking and unlinking trays
Linking and unlinking trays
 Creating a custom name for a paper type
Click Settings Paper Menu
Click Settings Paper Menu Custom Names
Click Settings Paper Menu Custom Types
 Settings Paper Menu Custom Types
Using the printer control panel
 Paper and specialty media guide
Using specialty media
Tips on using letterhead
Paper and specialty media guide
 ABC
 Tips on using envelopes
Tips on using transparencies
 Paper guidelines
Tips on using labels
Tips on using card stock
Paper characteristics
 Unacceptable paper
 Using recycled paper and other office papers
Selecting paper
Selecting preprinted forms and letterhead
 Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
 Duplex
Dimension
Feeder Tray Mode
Paper size Standard Manual 650 ‑sheet duo tray
 Paper and specialty media guide
 Supported paper types and weights
 Printing a document
Adjusting toner darkness
Printing
Printing a document
 Settings Settings Print Settings Setup Menu Printer Usage
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Click Settings Print Settings Setup Menu
 Printing from a flash drive
Printing from a flash drive or mobile device
 Storing print jobs in the printer
Printing confidential and other held jobs
Supported flash drives and file types
Printing from a mobile device
 Print job type Description
Printing confidential and other held jobs
 Printing a font sample list
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
 Canceling a print job from the computer
 Understanding the printer menus
Understanding the printer m enus
Menus list
Supplies menu
 Default Source menu
Paper menu
Paper Size/Type menu
 Multipurpose Feeder Size
Tray x Type
 Multipurpose Feeder Type
Manual Paper Size
Manual Paper Type
 Configure MP menu
Substitute Size menu
Paper Texture menu
 Glossy Texture
Card Stock Texture
Transparency Texture
Recycled Texture
 Paper Weight menu
 Letterhead Weight
Labels Weight
Bond Weight
Envelope Weight
 Paper Loading menu
 Portrait Width
Universal Setup menu
Custom Types menu
Units of Measure
 Reports menu
Reports menu
 Menu item Description
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
 UseTo
To access the menu, navigate to either of the following
 TCP/IP menu
Network Card menu
 IPv6 menu
To access the menu, navigate to any of the following
 Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
 AppleTalk menu
Standard USB menu
Understanding the printer menus
 Smtp Setup menu
 Confidential Print menu
Security menu
 Reserve Job Expiration
Erase Temporary Data Files menu
Repeat Job Expiration
Verify Job Expiration
 Set Date and Time menu
Security Audit Log menu
 General Settings menu
Settings menu
 Eco ‑Mode
Quiet Mode
Run Initial Setup
Show Supply Estimates
 Timeouts
Alarms
 Error Recovery
Print Recovery
Press Sleep Button
 Setup menu
 Finishing menu
 Quality menu
 Enhance Fine Lines
Print Resolution
Color Correction
Toner Darkness
 Color Samples
Color Adjust
Spot Color Replacement
RGB Replacement
 XPS menu
Utilities menu
 PCL Emul menu
PostScript menu
 PCL Emulation Settings
 Ppds menu
Tray Renumber
Orientation
 Character Set
Lines per
Lines per Inch
Format
 Html menu
Auto LF after CR
Font Size
 Image menu
 Help menu
 Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
 Check your first draft for accuracy
Using Eco‑Mode
Saving energy
Reducing printer noise
 From the control panel, navigate to
Adjusting Sleep mode
Using Hibernate mode
Settings Settings General Settings Timeouts Sleep Mode
 Click Settings General Settings Schedule Power Modes
Setting Hibernate Timeout
Using Schedule Power Modes
Click Settings General Settings Timeouts
 Recycling Lexmark packaging
Adjusting the brightness of the printer display
Recycling
Recycling Lexmark products
 Returning Lexmark cartridges for reuse or recycling
 Securing the printer 103
Using the security lock feature
Securing the printer
Statement of Volatility
 Finding printer security information
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
 Maintaining the printer 105
Cleaning the printer
Maintaining the printer
Checking the status of parts and supplies
 Ordering toner cartridges
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
 Ordering imaging kits
Ordering a waste toner bottle
Maintaining the printer 107
 Maintaining the printer 108
Storing supplies
Replacing supplies
Replacing the waste toner bottle
Page
 For more information, see Recycling Lexmark products on
Insert the replacement waste toner bottle
 Replacing a black and color imaging kit
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 For more information, see Recycling Lexmark products on
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 Replacing toner cartridges
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 Replacing a developer unit
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 Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
 Checking the printer status
Finding advanced networking and administrator information
Setting up Remote Operator Panel
Managing the printer
 Notification Description
Click Settings Print Settings Supply Notifications
 Modifying confidential print settings
Copying printer settings to other printers
Restoring factory default settings
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 Clearing jams 132
Clearing jams
Avoiding jams
Load paper properly
 Use recommended paper
Understanding jam messages and locations
 ‑page jam, clear standard bin
Clearing jams 134
Jam location Message on the display What to do
 Jam, open front door to clear fuser
 Jam, open front door
 ‑page jam, open front door to clear duplex
Page
 Clearing jams 139
‑page jam, open tray
 ‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
Clearing jams 140
Page
 Models, select Next Clear the jam, press OK
 Understanding the printer messages
Troubleshooting
 Type imaging kit low 84.xy
Color cartridge low 88.xy
Color cartridge nearly low 88.xy
Color cartridge very low, x estimated pages remain 88.xy
 Complex page, some data may not have printed
Configuration change, some held jobs were not restored
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
 Insufficient memory for Flash Memory Defragment operation
Insufficient memory to support Resource Save feature
Incorrect paper size, open paper source
Insert Tray
 Load paper source with custom string
Insufficient memory, some held jobs will not be restored
Troubleshooting 147
Load paper source with custom type name
 Load Manual Feeder with paper size
Load paper source with paper type paper size
Load Manual Feeder with custom string
Load Manual Feeder with custom type name
 Network x software error
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
 Non-Lexmark color supply type, see Users Guide 33.xy
Ppds font error
Troubleshooting 150
Not enough free space in flash memory for resources
 Remove paper from standard output bin
Reinstall missing or unresponsive color cartridge 31.xy
Reinstall missing or unresponsive type imaging kit 31.xy
Reload printed pages in Tray
 Replace defective color cartridge 31.xy
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace color cartridge, printer region mismatch 42.xy
Replace type imaging kit, 0 estimated pages remain 84.xy
 Replace missing type imaging kit 31.xy
Restore held jobs?
Smtp server not set up. Contact system administrator
Replace missing color cartridge 31.xy
 Too many flash options installed
Some held jobs were not restored
Standard network software error
Standard USB port disabled
 Waste toner bottle nearly full 82.xy
Weblink server not set up. Contact system administrator
Too many trays attached
Unformatted flash detected
 Printer is not responding
Solving printer problems
Basic printer problems
Troubleshooting 156
 Troubleshooting 157
 Cannot detect memory card
Hardware and internal option problems
Troubleshooting 158
Printer display is blank
 Troubleshooting 159
Action Yes Step Problem is solved Go to step
Cannot detect internal option
 Tray problems
Troubleshooting 160
Step Problem is solved. Go to step
 Jammed pages are not reprinted
Paper feed problems
Troubleshooting 161
Action Yes Step Go to step Problem is solved
 Paper jam message remains after jam is cleared
Solving home screen application problems
An application error has occurred
Troubleshooting 162
 Incorrect characters print
Solving print problems
Printing problems
Troubleshooting 163
 Troubleshooting 164
Large jobs do not collate
Printing slows down
 Print jobs do not print
Troubleshooting 165
 Troubleshooting 166
Settings General Settings Print Recovery Page Protect Off
Print job takes longer than expected
 Troubleshooting 167
Repeating defects appear on prints
Tray linking does not work
 Unexpected page breaks occur
Print quality problems
Troubleshooting 168
Characters have jagged or uneven edges
 Clipped pages or images
Troubleshooting 169
 Gray background on prints
Troubleshooting 170
 Horizontal voids appear on prints
Troubleshooting 171
 Incorrect margins on prints
Troubleshooting 172
 Paper curl
Troubleshooting 173
 Print is too dark
Troubleshooting 174
 Print is too light
Troubleshooting 175
 Print irregularities
Troubleshooting 176
 Printer is printing blank pages
Troubleshooting 177
 Printer is printing solid black pages
Troubleshooting 178
 Shadow images appear on prints
Troubleshooting 179
 Troubleshooting 180
Skewed print
Streaked horizontal lines appear on prints
 Streaked vertical lines appear on prints
Troubleshooting 181
 Troubleshooting 182
 Troubleshooting 183
Transparency print quality is poor
Toner fog or background shading appears on prints
 Troubleshooting 184
Toner rubs off
Vertical voids appear on prints
 Uneven print density
Troubleshooting 185
 What is manual color correction?
Color quality problems
FAQ about color printing
What is RGB color?
 Troubleshooting 187
What are detailed color samples and how do I access them?
Object type Color conversion tables
 Click Configuration Color Samples Detailed Options
Prints on color transparencies appear dark when projected
 Troubleshooting 189
Embedded Web Server does not open
Print appears tinted
 Troubleshooting 190
 Mail
Troubleshooting 191
Contacting customer support
Tech Library
 September
Product information
Edition notice
192
 Licensing notices
Trademarks
193
 194
Noise emission levels
 195
India E-Waste notice
Product disposal
Static sensitivity notice
 Laser advisory label
Temperature information
Información de la energía de México
Laser notice
 Power consumption
Mode Description Power consumption Watts
197
 Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
198
 Exposure to radio frequency radiation
Regulatory notices for wireless products
European Community EC directives conformity
Modular component notice
 200
Industry Canada Canada
 ΤΗΣ Οδηγιασ 1999/5/ΕΚ
201
 202
Patent acknowledgment
 203
Lexmark International, Inc., Lexington, KY
 204
Limited warranty service
 205
Limitation of liability
 Index 206
Symbols
Index
Numerics
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