Users Guide
September
 Contents
 Paper and specialty media guide
Printing
 Understanding the printer menus
Standard Network or Network x menu
 Securing the printer 103
Saving money and the environment
Maintaining the printer 105
 Managing the printer 128
Troubleshooting 143
Clearing jams 132
 192
Index 206
 Safety information
Safety information
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 Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
 Selecting a location for the printer
Other countries and regions-See the printed
 Printer configurations
 Using the printer control panel
Use
 Indicator light Printer status
Using the Embedded Web Server
Sleep button light Printer status
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 Additional printer setup
Additional printer setup
Installing internal options
Available internal options
 Accessing the controller board
 Option card connector
Memory card connector
Reattach the cover
 Access the controller board
Installing a memory card
Unpack the memory card
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 Installing an optional card
 Installing hardware options
Order of installation
 Installing optional trays
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 Installing the printer
Setting up the printer software
Attaching cables
 Adding available options in the print driver
Preparing to set up the printer on an Ethernet network
Networking
For Windows users
 Preparing to set up the printer on a wireless network
 Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
From the printer control panel, navigate to
 Click Settings Network/Ports Wireless
Follow the instructions on the printer display
 Printing a network setup
Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
 Settings Paper Menu Paper Size/Type
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
 Loading the 250‑ and 550‑sheet tray
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 Loading the 650‑sheet duo tray
 Push the multipurpose feeder latch to the left
Loading the multipurpose feeder
Length guide tab
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 Width guide tab
 Loading the manual feeder
 Linking and unlinking trays
Linking and unlinking trays
 Click Settings Paper Menu Custom Types
Click Settings Paper Menu
Click Settings Paper Menu Custom Names
Creating a custom name for a paper type
 Using the printer control panel
Settings Paper Menu Custom Types
 Paper and specialty media guide
Using specialty media
Tips on using letterhead
Paper and specialty media guide
 ABC
 Tips on using transparencies
Tips on using envelopes
 Paper characteristics
Tips on using labels
Tips on using card stock
Paper guidelines
 Unacceptable paper
 Selecting paper
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
 Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
 Paper size Standard Manual 650 ‑sheet duo tray
Dimension
Feeder Tray Mode
Duplex
 Paper and specialty media guide
 Supported paper types and weights
 Printing a document
Adjusting toner darkness
Printing
Printing a document
 Click Settings Print Settings Setup Menu
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Settings Settings Print Settings Setup Menu Printer Usage
 Printing from a flash drive or mobile device
Printing from a flash drive
 Printing from a mobile device
Printing confidential and other held jobs
Supported flash drives and file types
Storing print jobs in the printer
 Printing confidential and other held jobs
Print job type Description
 Printing information pages
Canceling a print job
Canceling a print job from the printer control panel
Printing a font sample list
 Canceling a print job from the computer
 Supplies menu
Understanding the printer m enus
Menus list
Understanding the printer menus
 Paper menu
Default Source menu
Paper Size/Type menu
 Tray x Type
Multipurpose Feeder Size
 Manual Paper Size
Multipurpose Feeder Type
Manual Paper Type
 Substitute Size menu
Configure MP menu
Paper Texture menu
 Recycled Texture
Card Stock Texture
Transparency Texture
Glossy Texture
 Paper Weight menu
 Envelope Weight
Labels Weight
Bond Weight
Letterhead Weight
 Paper Loading menu
 Units of Measure
Universal Setup menu
Custom Types menu
Portrait Width
 Reports menu
Reports menu
 Standard Network or Network x menu
Network/Ports menu
Active NIC menu
Menu item Description
 To access the menu, navigate to either of the following
UseTo
 Network Card menu
TCP/IP menu
 To access the menu, navigate to any of the following
IPv6 menu
 To access the menu, navigate to
Wireless menu
Network/Ports Network x Network x Setup Wireless
 Standard USB menu
AppleTalk menu
Understanding the printer menus
 Smtp Setup menu
 Security menu
Confidential Print menu
 Verify Job Expiration
Erase Temporary Data Files menu
Repeat Job Expiration
Reserve Job Expiration
 Security Audit Log menu
Set Date and Time menu
 Settings menu
General Settings menu
 Show Supply Estimates
Quiet Mode
Run Initial Setup
Eco ‑Mode
 Alarms
Timeouts
 Print Recovery
Error Recovery
Press Sleep Button
 Setup menu
 Finishing menu
 Quality menu
 Toner Darkness
Print Resolution
Color Correction
Enhance Fine Lines
 RGB Replacement
Color Adjust
Spot Color Replacement
Color Samples
 Utilities menu
XPS menu
 PostScript menu
PCL Emul menu
 PCL Emulation Settings
 Tray Renumber
Ppds menu
Orientation
 Format
Lines per
Lines per Inch
Character Set
 Auto LF after CR
Html menu
Font Size
 Image menu
 Help menu
 Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
 Reducing printer noise
Using Eco‑Mode
Saving energy
Check your first draft for accuracy
 Settings Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Using Hibernate mode
From the control panel, navigate to
 Click Settings General Settings Timeouts
Setting Hibernate Timeout
Using Schedule Power Modes
Click Settings General Settings Schedule Power Modes
 Recycling Lexmark products
Adjusting the brightness of the printer display
Recycling
Recycling Lexmark packaging
 Returning Lexmark cartridges for reuse or recycling
 Statement of Volatility
Using the security lock feature
Securing the printer
Securing the printer 103
 Erasing non‑volatile memory
Back Exit Config Menu
Erasing volatile memory
Finding printer security information
 Checking the status of parts and supplies
Cleaning the printer
Maintaining the printer
Maintaining the printer 105
 Ordering supplies
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering toner cartridges
 Ordering a waste toner bottle
Ordering imaging kits
Maintaining the printer 107
 Replacing the waste toner bottle
Storing supplies
Replacing supplies
Maintaining the printer 108
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 Insert the replacement waste toner bottle
For more information, see Recycling Lexmark products on
 Replacing a black and color imaging kit
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 For more information, see Recycling Lexmark products on
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 Replacing toner cartridges
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 Replacing a developer unit
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 Moving the printer to another location
Moving the printer
Before moving the printer
Shipping the printer
 Managing the printer
Finding advanced networking and administrator information
Setting up Remote Operator Panel
Checking the printer status
 Click Settings Print Settings Supply Notifications
Notification Description
 Copying printer settings to other printers
Modifying confidential print settings
Restoring factory default settings
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 Load paper properly
Clearing jams
Avoiding jams
Clearing jams 132
 Understanding jam messages and locations
Use recommended paper
 Clearing jams 134
‑page jam, clear standard bin
Jam location Message on the display What to do
 Jam, open front door to clear fuser
 Jam, open front door
 ‑page jam, open front door to clear duplex
Page
 ‑page jam, open tray
Clearing jams 139
 ‑page jam, clear multipurpose feeder
‑page jam, clear manual feeder
Clearing jams 140
Page
 Models, select Next Clear the jam, press OK
 Troubleshooting
Understanding the printer messages
 Color cartridge very low, x estimated pages remain 88.xy
Color cartridge low 88.xy
Color cartridge nearly low 88.xy
Type imaging kit low 84.xy
 Error reading USB hub. Remove hub
Configuration change, some held jobs were not restored
Error reading USB drive. Remove USB
Complex page, some data may not have printed
 Insert Tray
Insufficient memory to support Resource Save feature
Incorrect paper size, open paper source
Insufficient memory for Flash Memory Defragment operation
 Load paper source with custom type name
Insufficient memory, some held jobs will not be restored
Troubleshooting 147
Load paper source with custom string
 Load Manual Feeder with custom type name
Load paper source with paper type paper size
Load Manual Feeder with custom string
Load Manual Feeder with paper size
 Maintenance kit very low, x estimated pages remain 80.xy
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Network x software error
 Not enough free space in flash memory for resources
Ppds font error
Troubleshooting 150
Non-Lexmark color supply type, see Users Guide 33.xy
 Reload printed pages in Tray
Reinstall missing or unresponsive color cartridge 31.xy
Reinstall missing or unresponsive type imaging kit 31.xy
Remove paper from standard output bin
 Replace type imaging kit, 0 estimated pages remain 84.xy
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace color cartridge, printer region mismatch 42.xy
Replace defective color cartridge 31.xy
 Replace missing color cartridge 31.xy
Restore held jobs?
Smtp server not set up. Contact system administrator
Replace missing type imaging kit 31.xy
 Standard USB port disabled
Some held jobs were not restored
Standard network software error
Too many flash options installed
 Unformatted flash detected
Weblink server not set up. Contact system administrator
Too many trays attached
Waste toner bottle nearly full 82.xy
 Troubleshooting 156
Solving printer problems
Basic printer problems
Printer is not responding
 Troubleshooting 157
 Printer display is blank
Hardware and internal option problems
Troubleshooting 158
Cannot detect memory card
 Action Yes Step Problem is solved Go to step
Troubleshooting 159
Cannot detect internal option
 Troubleshooting 160
Tray problems
Step Problem is solved. Go to step
 Action Yes Step Go to step Problem is solved
Paper feed problems
Troubleshooting 161
Jammed pages are not reprinted
 Troubleshooting 162
Solving home screen application problems
An application error has occurred
Paper jam message remains after jam is cleared
 Troubleshooting 163
Solving print problems
Printing problems
Incorrect characters print
 Large jobs do not collate
Troubleshooting 164
Printing slows down
 Troubleshooting 165
Print jobs do not print
 Settings General Settings Print Recovery Page Protect Off
Troubleshooting 166
Print job takes longer than expected
 Repeating defects appear on prints
Troubleshooting 167
Tray linking does not work
 Characters have jagged or uneven edges
Print quality problems
Troubleshooting 168
Unexpected page breaks occur
 Troubleshooting 169
Clipped pages or images
 Troubleshooting 170
Gray background on prints
 Troubleshooting 171
Horizontal voids appear on prints
 Troubleshooting 172
Incorrect margins on prints
 Troubleshooting 173
Paper curl
 Troubleshooting 174
Print is too dark
 Troubleshooting 175
Print is too light
 Troubleshooting 176
Print irregularities
 Troubleshooting 177
Printer is printing blank pages
 Troubleshooting 178
Printer is printing solid black pages
 Troubleshooting 179
Shadow images appear on prints
 Skewed print
Troubleshooting 180
Streaked horizontal lines appear on prints
 Troubleshooting 181
Streaked vertical lines appear on prints
 Troubleshooting 182
 Transparency print quality is poor
Troubleshooting 183
Toner fog or background shading appears on prints
 Toner rubs off
Troubleshooting 184
Vertical voids appear on prints
 Troubleshooting 185
Uneven print density
 What is RGB color?
Color quality problems
FAQ about color printing
What is manual color correction?
 What are detailed color samples and how do I access them?
Troubleshooting 187
Object type Color conversion tables
 Prints on color transparencies appear dark when projected
Click Configuration Color Samples Detailed Options
 Embedded Web Server does not open
Troubleshooting 189
Print appears tinted
 Troubleshooting 190
 Tech Library
Troubleshooting 191
Contacting customer support
Mail
 192
Product information
Edition notice
September
 Trademarks
Licensing notices
193
 Noise emission levels
194
 Static sensitivity notice
India E-Waste notice
Product disposal
195
 Laser notice
Temperature information
Información de la energía de México
Laser advisory label
 Mode Description Power consumption Watts
Power consumption
197
 Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
198
 Modular component notice
Regulatory notices for wireless products
European Community EC directives conformity
Exposure to radio frequency radiation
 Industry Canada Canada
200
 201
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
 Patent acknowledgment
202
 Lexmark International, Inc., Lexington, KY
203
 Limited warranty service
204
 Limitation of liability
205
 Numerics
Symbols
Index
Index 206
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