September
Users Guide
Contents
Printing
Paper and specialty media guide
Standard Network or Network x menu
Understanding the printer menus
Maintaining the printer 105
Saving money and the environment
Securing the printer 103
Clearing jams 132
Troubleshooting 143
Managing the printer 128
Index 206
192
Safety information
Safety information
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What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Use
Using the printer control panel
Sleep button light Printer status
Using the Embedded Web Server
Indicator light Printer status
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Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Accessing the controller board
Reattach the cover
Memory card connector
Option card connector
Unpack the memory card
Installing a memory card
Access the controller board
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Installing an optional card
Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
Setting up the printer software
Installing the printer
For Windows users
Preparing to set up the printer on an Ethernet network
Networking
Adding available options in the print driver
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
Follow the instructions on the printer display
Click Settings Network/Ports Wireless
Settings Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Loading the 250‑ and 550‑sheet tray
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Loading the 650‑sheet duo tray
Length guide tab
Loading the multipurpose feeder
Push the multipurpose feeder latch to the left
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Width guide tab
Loading the manual feeder
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Click Settings Paper Menu
Click Settings Paper Menu Custom Names
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Using the printer control panel
Paper and specialty media guide
Using specialty media
Tips on using letterhead
Paper and specialty media guide
ABC
Tips on using envelopes
Tips on using transparencies
Paper guidelines
Tips on using labels
Tips on using card stock
Paper characteristics
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Selecting paper
Supported paper sizes
Supported paper sizes, types, and weights
Storing paper
Duplex
Dimension
Feeder Tray Mode
Paper size Standard Manual 650 ‑sheet duo tray
Paper and specialty media guide
Supported paper types and weights
Printing a document
Adjusting toner darkness
Printing
Printing a document
Settings Settings Print Settings Setup Menu Printer Usage
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Click Settings Print Settings Setup Menu
Printing from a flash drive
Printing from a flash drive or mobile device
Storing print jobs in the printer
Printing confidential and other held jobs
Supported flash drives and file types
Printing from a mobile device
Print job type Description
Printing confidential and other held jobs
Printing a font sample list
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
Canceling a print job from the computer
Understanding the printer menus
Understanding the printer m enus
Menus list
Supplies menu
Paper Size/Type menu
Default Source menu
Paper menu
Multipurpose Feeder Size
Tray x Type
Manual Paper Type
Multipurpose Feeder Type
Manual Paper Size
Paper Texture menu
Configure MP menu
Substitute Size menu
Glossy Texture
Card Stock Texture
Transparency Texture
Recycled Texture
Paper Weight menu
Letterhead Weight
Labels Weight
Bond Weight
Envelope Weight
Paper Loading menu
Portrait Width
Universal Setup menu
Custom Types menu
Units of Measure
Reports menu
Reports menu
Menu item Description
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
UseTo
To access the menu, navigate to either of the following
TCP/IP menu
Network Card menu
IPv6 menu
To access the menu, navigate to any of the following
Network/Ports Network x Network x Setup Wireless
Wireless menu
To access the menu, navigate to
Understanding the printer menus
AppleTalk menu
Standard USB menu
Smtp Setup menu
Confidential Print menu
Security menu
Reserve Job Expiration
Erase Temporary Data Files menu
Repeat Job Expiration
Verify Job Expiration
Set Date and Time menu
Security Audit Log menu
General Settings menu
Settings menu
Eco ‑Mode
Quiet Mode
Run Initial Setup
Show Supply Estimates
Timeouts
Alarms
Press Sleep Button
Error Recovery
Print Recovery
Setup menu
Finishing menu
Quality menu
Enhance Fine Lines
Print Resolution
Color Correction
Toner Darkness
Color Samples
Color Adjust
Spot Color Replacement
RGB Replacement
XPS menu
Utilities menu
PCL Emul menu
PostScript menu
PCL Emulation Settings
Orientation
Ppds menu
Tray Renumber
Character Set
Lines per
Lines per Inch
Format
Font Size
Html menu
Auto LF after CR
Image menu
Help menu
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Check your first draft for accuracy
Using Eco‑Mode
Saving energy
Reducing printer noise
From the control panel, navigate to
Adjusting Sleep mode
Using Hibernate mode
Settings Settings General Settings Timeouts Sleep Mode
Click Settings General Settings Schedule Power Modes
Setting Hibernate Timeout
Using Schedule Power Modes
Click Settings General Settings Timeouts
Recycling Lexmark packaging
Adjusting the brightness of the printer display
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Securing the printer 103
Using the security lock feature
Securing the printer
Statement of Volatility
Finding printer security information
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Maintaining the printer 105
Cleaning the printer
Maintaining the printer
Checking the status of parts and supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
Maintaining the printer 107
Ordering imaging kits
Ordering a waste toner bottle
Maintaining the printer 108
Storing supplies
Replacing supplies
Replacing the waste toner bottle
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For more information, see Recycling Lexmark products on
Insert the replacement waste toner bottle
Replacing a black and color imaging kit
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For more information, see Recycling Lexmark products on
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Replacing toner cartridges
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Replacing a developer unit
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Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
Checking the printer status
Finding advanced networking and administrator information
Setting up Remote Operator Panel
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Restoring factory default settings
Modifying confidential print settings
Copying printer settings to other printers
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Clearing jams 132
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Jam location Message on the display What to do
‑page jam, clear standard bin
Clearing jams 134
Jam, open front door to clear fuser
Jam, open front door
‑page jam, open front door to clear duplex
Page
Clearing jams 139
‑page jam, open tray
Clearing jams 140
‑page jam, clear manual feeder
‑page jam, clear multipurpose feeder
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Models, select Next Clear the jam, press OK
Understanding the printer messages
Troubleshooting
Type imaging kit low 84.xy
Color cartridge low 88.xy
Color cartridge nearly low 88.xy
Color cartridge very low, x estimated pages remain 88.xy
Complex page, some data may not have printed
Configuration change, some held jobs were not restored
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Insufficient memory for Flash Memory Defragment operation
Insufficient memory to support Resource Save feature
Incorrect paper size, open paper source
Insert Tray
Load paper source with custom string
Insufficient memory, some held jobs will not be restored
Troubleshooting 147
Load paper source with custom type name
Load Manual Feeder with paper size
Load paper source with paper type paper size
Load Manual Feeder with custom string
Load Manual Feeder with custom type name
Network x software error
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Non-Lexmark color supply type, see Users Guide 33.xy
Ppds font error
Troubleshooting 150
Not enough free space in flash memory for resources
Remove paper from standard output bin
Reinstall missing or unresponsive color cartridge 31.xy
Reinstall missing or unresponsive type imaging kit 31.xy
Reload printed pages in Tray
Replace defective color cartridge 31.xy
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace color cartridge, printer region mismatch 42.xy
Replace type imaging kit, 0 estimated pages remain 84.xy
Replace missing type imaging kit 31.xy
Restore held jobs?
Smtp server not set up. Contact system administrator
Replace missing color cartridge 31.xy
Too many flash options installed
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Waste toner bottle nearly full 82.xy
Weblink server not set up. Contact system administrator
Too many trays attached
Unformatted flash detected
Printer is not responding
Solving printer problems
Basic printer problems
Troubleshooting 156
Troubleshooting 157
Cannot detect memory card
Hardware and internal option problems
Troubleshooting 158
Printer display is blank
Cannot detect internal option
Troubleshooting 159
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Tray problems
Troubleshooting 160
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 161
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
Solving home screen application problems
An application error has occurred
Troubleshooting 162
Incorrect characters print
Solving print problems
Printing problems
Troubleshooting 163
Printing slows down
Troubleshooting 164
Large jobs do not collate
Print jobs do not print
Troubleshooting 165
Print job takes longer than expected
Troubleshooting 166
Settings General Settings Print Recovery Page Protect Off
Tray linking does not work
Troubleshooting 167
Repeating defects appear on prints
Unexpected page breaks occur
Print quality problems
Troubleshooting 168
Characters have jagged or uneven edges
Clipped pages or images
Troubleshooting 169
Gray background on prints
Troubleshooting 170
Horizontal voids appear on prints
Troubleshooting 171
Incorrect margins on prints
Troubleshooting 172
Paper curl
Troubleshooting 173
Print is too dark
Troubleshooting 174
Print is too light
Troubleshooting 175
Print irregularities
Troubleshooting 176
Printer is printing blank pages
Troubleshooting 177
Printer is printing solid black pages
Troubleshooting 178
Shadow images appear on prints
Troubleshooting 179
Streaked horizontal lines appear on prints
Troubleshooting 180
Skewed print
Streaked vertical lines appear on prints
Troubleshooting 181
Troubleshooting 182
Toner fog or background shading appears on prints
Troubleshooting 183
Transparency print quality is poor
Vertical voids appear on prints
Troubleshooting 184
Toner rubs off
Uneven print density
Troubleshooting 185
What is manual color correction?
Color quality problems
FAQ about color printing
What is RGB color?
Object type Color conversion tables
Troubleshooting 187
What are detailed color samples and how do I access them?
Click Configuration Color Samples Detailed Options
Prints on color transparencies appear dark when projected
Print appears tinted
Troubleshooting 189
Embedded Web Server does not open
Troubleshooting 190
Mail
Troubleshooting 191
Contacting customer support
Tech Library
September
Product information
Edition notice
192
193
Licensing notices
Trademarks
194
Noise emission levels
195
India E-Waste notice
Product disposal
Static sensitivity notice
Laser advisory label
Temperature information
Información de la energía de México
Laser notice
197
Power consumption
Mode Description Power consumption Watts
198
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Exposure to radio frequency radiation
Regulatory notices for wireless products
European Community EC directives conformity
Modular component notice
200
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
201
202
Patent acknowledgment
203
Lexmark International, Inc., Lexington, KY
204
Limited warranty service
205
Limitation of liability
Index 206
Symbols
Index
Numerics
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Html
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