Manuals / Lexmark / Computer Equipment / Printer

Lexmark CS410 manual Managing the printer 128, Clearing jams 132, Troubleshooting 143

Models: CS410

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Contents	6
Ordering a waste toner bottle	107
Storing supplies	108
Replacing supplies	108
Replacing the waste toner bottle	108
Replacing a black and color imaging kit	111
Replacing toner cartridges	118
Replacing a developer unit	120
Moving the printer	127
Before moving the printer	127
Moving the printer to another location	127
Shipping the printer	127
Managing the printer	128
Finding advanced networking and administrator information	128
Setting up Remote Operator Panel	128
Checking the printer status	128
Viewing reports	128
Configuring supply notifications from the Embedded Web Server	129
Modifying confidential print settings	130
Copying printer settings to other printers	130
Restoring factory default settings	130
Clearing jams	132
Avoiding jams	132
Understanding jam messages and locations	133
[x]‑page jam, clear standard bin	134
[x]-page jam, open front door to clear fuser	135
[x]-page jam, open front door	136
[x]‑page jam, open front door to clear duplex	137
[x]‑page jam, open tray [x]	139
[x]‑page jam, clear manual feeder	140
[x]‑page jam, clear multipurpose feeder	140
Troubleshooting	143
Understanding the printer messages	143
Solving printer problems	156
Solving home screen application problems	162
Solving print problems	163
Print quality problems	168

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Lexmark CS410 manual Managing the printer 128, Clearing jams 132, Troubleshooting 143

Contents

Users Guide SeptemberContents Paper and specialty media guide PrintingUnderstanding the printer menus Standard Network or Network x menuSaving money and the environment Securing the printer 103Maintaining the printer 105 Troubleshooting 143 Managing the printer 128Clearing jams 132 192 Index 206Safety information Safety informationPage Learning about the printer Learning about the printerFinding information about the printer What are you looking for? Find it hereSelecting a location for the printer Other countries and regions-See the printedPrinter configurations Using the printer control panel UseUsing the Embedded Web Server Indicator light Printer statusSleep button light Printer status Page Additional printer setup Additional printer setupInstalling internal options Available internal optionsAccessing the controller board Memory card connector Option card connectorReattach the cover Installing a memory card Access the controller boardUnpack the memory card Page Installing an optional card Additional printer setupInstalling hardware options Order of installationInstalling optional trays Page Setting up the printer software Installing the printerAttaching cables Adding available options in the print driver Preparing to set up the printer on an Ethernet networkNetworking For Windows usersPreparing to set up the printer on a wireless network Select a wireless connection setup Connecting the printer using the Wireless Setup WizardSettings Network/Ports Active NIC Auto From the printer control panel, navigate toClick Settings Network/Ports Wireless Follow the instructions on the printer displayPrinting a network setup Verifying printer setupPrinting a menu settings Settings Reports Menu SettingsSettings Paper Menu Paper Size/Type Setting the paper size and typeConfiguring Universal paper settings Loading paper and specialty mediaLoading the 250‑ and 550‑sheet tray Page Loading the 650‑sheet duo tray Loading the multipurpose feeder Push the multipurpose feeder latch to the leftLength guide tab Page Width guide tab Loading the manual feeder Linking and unlinking trays Linking and unlinking traysClick Settings Paper Menu Custom Types Click Settings Paper MenuClick Settings Paper Menu Custom Names Creating a custom name for a paper typeUsing the printer control panel Settings Paper Menu Custom TypesPaper and specialty media guide Using specialty mediaTips on using letterhead Paper and specialty media guideABC Tips on using transparencies Tips on using envelopesPaper characteristics Tips on using labelsTips on using card stock Paper guidelinesUnacceptable paper Using recycled paper and other office papers Selecting paperSelecting preprinted forms and letterhead Supported paper sizes, types, and weights Storing paperSupported paper sizes Paper size Standard Manual 650 ‑sheet duo tray DimensionFeeder Tray Mode DuplexPaper and specialty media guide Supported paper types and weights Printing a document Adjusting toner darknessPrinting Printing a documentClick Settings Print Settings Setup Menu Using Max Speed and Max YieldClick Settings Print Settings Quality Menu Toner Darkness Settings Settings Print Settings Setup Menu Printer UsagePrinting from a flash drive or mobile device Printing from a flash drivePrinting from a mobile device Printing confidential and other held jobsSupported flash drives and file types Storing print jobs in the printerPrinting confidential and other held jobs Print job type DescriptionPrinting information pages Canceling a print jobCanceling a print job from the printer control panel Printing a font sample listCanceling a print job from the computer For Windows usersSupplies menu Understanding the printer m enusMenus list Understanding the printer menusDefault Source menu Paper menuPaper Size/Type menu Tray x Type Multipurpose Feeder SizeMultipurpose Feeder Type Manual Paper SizeManual Paper Type Configure MP menu Substitute Size menuPaper Texture menu Recycled Texture Card Stock TextureTransparency Texture Glossy TexturePaper Weight menu Envelope Weight Labels WeightBond Weight Letterhead WeightPaper Loading menu Units of Measure Universal Setup menuCustom Types menu Portrait WidthReports menu Reports menuStandard Network or Network x menu Network/Ports menuActive NIC menu Menu item DescriptionTo access the menu, navigate to either of the following UseToNetwork Card menu TCP/IP menuTo access the menu, navigate to any of the following IPv6 menuWireless menu To access the menu, navigate toNetwork/Ports Network x Network x Setup Wireless AppleTalk menu Standard USB menuUnderstanding the printer menus Smtp Setup menu Security menu Confidential Print menuVerify Job Expiration Erase Temporary Data Files menuRepeat Job Expiration Reserve Job ExpirationSecurity Audit Log menu Set Date and Time menuSettings menu General Settings menuShow Supply Estimates Quiet ModeRun Initial Setup Eco ‑ModeAlarms TimeoutsError Recovery Print RecoveryPress Sleep Button Setup menu Finishing menu Quality menu Toner Darkness Print ResolutionColor Correction Enhance Fine LinesRGB Replacement Color AdjustSpot Color Replacement Color SamplesUtilities menu XPS menuPostScript menu PCL Emul menuPCL Emulation Settings PCL Emulation SettingsPpds menu Tray RenumberOrientation Format Lines perLines per Inch Character SetHtml menu Auto LF after CRFont Size Image menu Help menu Saving paper and toner Using recycled paperSaving money and the environment Conserving suppliesReducing printer noise Using Eco‑ModeSaving energy Check your first draft for accuracySettings Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeUsing Hibernate mode From the control panel, navigate toClick Settings General Settings Timeouts Setting Hibernate TimeoutUsing Schedule Power Modes Click Settings General Settings Schedule Power ModesRecycling Lexmark products Adjusting the brightness of the printer displayRecycling Recycling Lexmark packagingReturning Lexmark cartridges for reuse or recycling Statement of Volatility Using the security lock featureSecuring the printer Securing the printer 103Erasing non‑volatile memory Back Exit Config MenuErasing volatile memory Finding printer security informationChecking the status of parts and supplies Cleaning the printerMaintaining the printer Maintaining the printer 105Ordering supplies Using genuine Lexmark parts and suppliesEstimated number of remaining pages Ordering toner cartridgesOrdering imaging kits Ordering a waste toner bottleMaintaining the printer 107 Replacing the waste toner bottle Storing suppliesReplacing supplies Maintaining the printer 108Page Insert the replacement waste toner bottle For more information, see Recycling Lexmark products onReplacing a black and color imaging kit Open the front doorPage Page For more information, see Recycling Lexmark products on Page Page Page Replacing toner cartridges Page Replacing a developer unit Page Page Page Page Page Page Moving the printer to another location Moving the printerBefore moving the printer Shipping the printerManaging the printer Finding advanced networking and administrator informationSetting up Remote Operator Panel Checking the printer statusClick Settings Print Settings Supply Notifications Notification DescriptionModifying confidential print settings Copying printer settings to other printersRestoring factory default settings Page Load paper properly Clearing jamsAvoiding jams Clearing jams 132Understanding jam messages and locations Use recommended paper‑page jam, clear standard bin Clearing jams 134Jam location Message on the display What to do Jam, open front door to clear fuser Jam, open front door Open the front door‑page jam, open front door to clear duplex Page ‑page jam, open tray Clearing jams 139‑page jam, clear manual feeder ‑page jam, clear multipurpose feederClearing jams 140 Page Models, select Next Clear the jam, press OK Troubleshooting Understanding the printer messagesColor cartridge very low, x estimated pages remain 88.xy Color cartridge low 88.xyColor cartridge nearly low 88.xy Type imaging kit low 84.xyError reading USB hub. Remove hub Configuration change, some held jobs were not restoredError reading USB drive. Remove USB Complex page, some data may not have printedInsert Tray Insufficient memory to support Resource Save featureIncorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operationLoad paper source with custom type name Insufficient memory, some held jobs will not be restoredTroubleshooting 147 Load paper source with custom stringLoad Manual Feeder with custom type name Load paper source with paper type paper sizeLoad Manual Feeder with custom string Load Manual Feeder with paper sizeMaintenance kit very low, x estimated pages remain 80.xy Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Network x software errorNot enough free space in flash memory for resources Ppds font errorTroubleshooting 150 Non-Lexmark color supply type, see Users Guide 33.xyReload printed pages in Tray Reinstall missing or unresponsive color cartridge 31.xyReinstall missing or unresponsive type imaging kit 31.xy Remove paper from standard output binReplace type imaging kit, 0 estimated pages remain 84.xy Replace maintenance kit, 0 estimated pages remain 80.xyReplace color cartridge, printer region mismatch 42.xy Replace defective color cartridge 31.xyReplace missing color cartridge 31.xy Restore held jobs?Smtp server not set up. Contact system administrator Replace missing type imaging kit 31.xyStandard USB port disabled Some held jobs were not restoredStandard network software error Too many flash options installedUnformatted flash detected Weblink server not set up. Contact system administratorToo many trays attached Waste toner bottle nearly full 82.xyTroubleshooting 156 Solving printer problemsBasic printer problems Printer is not respondingTroubleshooting 157 Printer display is blank Hardware and internal option problemsTroubleshooting 158 Cannot detect memory cardTroubleshooting 159 Action Yes Step Problem is solved Go to stepCannot detect internal option Tray problems Troubleshooting 160Step Problem is solved. Go to step Action Yes Step Go to step Problem is solved Paper feed problemsTroubleshooting 161 Jammed pages are not reprintedTroubleshooting 162 Solving home screen application problemsAn application error has occurred Paper jam message remains after jam is clearedTroubleshooting 163 Solving print problemsPrinting problems Incorrect characters printTroubleshooting 164 Large jobs do not collatePrinting slows down Troubleshooting 165 Print jobs do not printTroubleshooting 166 Settings General Settings Print Recovery Page Protect OffPrint job takes longer than expected Troubleshooting 167 Repeating defects appear on printsTray linking does not work Characters have jagged or uneven edges Print quality problemsTroubleshooting 168 Unexpected page breaks occurTroubleshooting 169 Clipped pages or imagesTroubleshooting 170 Gray background on printsTroubleshooting 171 Horizontal voids appear on printsTroubleshooting 172 Incorrect margins on printsTroubleshooting 173 Paper curlTroubleshooting 174 Print is too darkTroubleshooting 175 Print is too lightTroubleshooting 176 Print irregularitiesTroubleshooting 177 Printer is printing blank pagesTroubleshooting 178 Printer is printing solid black pagesTroubleshooting 179 Shadow images appear on printsTroubleshooting 180 Skewed printStreaked horizontal lines appear on prints Troubleshooting 181 Streaked vertical lines appear on printsTroubleshooting 182 Troubleshooting 183 Transparency print quality is poorToner fog or background shading appears on prints Troubleshooting 184 Toner rubs offVertical voids appear on prints Troubleshooting 185 Uneven print densityWhat is RGB color? Color quality problemsFAQ about color printing What is manual color correction?Troubleshooting 187 What are detailed color samples and how do I access them?Object type Color conversion tables Prints on color transparencies appear dark when projected Click Configuration Color Samples Detailed OptionsTroubleshooting 189 Embedded Web Server does not openPrint appears tinted Troubleshooting 190 Tech Library Troubleshooting 191Contacting customer support Mail192 Product informationEdition notice SeptemberLicensing notices Trademarks193 Noise emission levels 194Static sensitivity notice India E-Waste noticeProduct disposal 195Laser notice Temperature informationInformación de la energía de México Laser advisory labelPower consumption Mode Description Power consumption Watts197 Industry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada198 Modular component notice Regulatory notices for wireless productsEuropean Community EC directives conformity Exposure to radio frequency radiationIndustry Canada Canada 200201 ΤΗΣ Οδηγιασ 1999/5/ΕΚPatent acknowledgment 202Lexmark International, Inc., Lexington, KY 203Limited warranty service 204Limitation of liability 205Numerics SymbolsIndex Index 206Page Html Page Page Page