Users Guide
September
Contents
Paper and specialty media guide
Printing
Understanding the printer menus
Standard Network or Network x menu
Securing the printer 103
Saving money and the environment
Maintaining the printer 105
Managing the printer 128
Troubleshooting 143
Clearing jams 132
192
Index 206
Safety information
Safety information
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Learning about the printer
Finding information about the printer
Learning about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Using the printer control panel
Use
Indicator light Printer status
Using the Embedded Web Server
Sleep button light Printer status
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Additional printer setup
Installing internal options
Additional printer setup
Available internal options
Accessing the controller board
Option card connector
Memory card connector
Reattach the cover
Access the controller board
Installing a memory card
Unpack the memory card
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Installing an optional card
Installing hardware options
Order of installation
Installing optional trays
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Installing the printer
Setting up the printer software
Attaching cables
Preparing to set up the printer on an Ethernet network
Networking
Adding available options in the print driver
For Windows users
Preparing to set up the printer on a wireless network
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
From the printer control panel, navigate to
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
Verifying printer setup
Printing a menu settings
Printing a network setup
Settings Reports Menu Settings
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
Loading the 250‑ and 550‑sheet tray
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Loading the 650‑sheet duo tray
Push the multipurpose feeder latch to the left
Loading the multipurpose feeder
Length guide tab
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Width guide tab
Loading the manual feeder
Linking and unlinking trays
Linking and unlinking trays
Click Settings Paper Menu
Click Settings Paper Menu Custom Names
Click Settings Paper Menu Custom Types
Creating a custom name for a paper type
Using the printer control panel
Settings Paper Menu Custom Types
Using specialty media
Tips on using letterhead
Paper and specialty media guide
Paper and specialty media guide
ABC
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Paper characteristics
Paper guidelines
Unacceptable paper
Selecting paper
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Dimension
Feeder Tray Mode
Paper size Standard Manual 650 ‑sheet duo tray
Duplex
Paper and specialty media guide
Supported paper types and weights
Adjusting toner darkness
Printing
Printing a document
Printing a document
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Click Settings Print Settings Setup Menu
Settings Settings Print Settings Setup Menu Printer Usage
Printing from a flash drive or mobile device
Printing from a flash drive
Printing confidential and other held jobs
Supported flash drives and file types
Printing from a mobile device
Storing print jobs in the printer
Printing confidential and other held jobs
Print job type Description
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
Printing a font sample list
Canceling a print job from the computer
Understanding the printer m enus
Menus list
Supplies menu
Understanding the printer menus
Paper menu
Default Source menu
Paper Size/Type menu
Tray x Type
Multipurpose Feeder Size
Manual Paper Size
Multipurpose Feeder Type
Manual Paper Type
Substitute Size menu
Configure MP menu
Paper Texture menu
Card Stock Texture
Transparency Texture
Recycled Texture
Glossy Texture
Paper Weight menu
Labels Weight
Bond Weight
Envelope Weight
Letterhead Weight
Paper Loading menu
Universal Setup menu
Custom Types menu
Units of Measure
Portrait Width
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
Menu item Description
To access the menu, navigate to either of the following
UseTo
Network Card menu
TCP/IP menu
To access the menu, navigate to any of the following
IPv6 menu
To access the menu, navigate to
Wireless menu
Network/Ports Network x Network x Setup Wireless
Standard USB menu
AppleTalk menu
Understanding the printer menus
Smtp Setup menu
Security menu
Confidential Print menu
Erase Temporary Data Files menu
Repeat Job Expiration
Verify Job Expiration
Reserve Job Expiration
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Quiet Mode
Run Initial Setup
Show Supply Estimates
Eco ‑Mode
Alarms
Timeouts
Print Recovery
Error Recovery
Press Sleep Button
Setup menu
Finishing menu
Quality menu
Print Resolution
Color Correction
Toner Darkness
Enhance Fine Lines
Color Adjust
Spot Color Replacement
RGB Replacement
Color Samples
Utilities menu
XPS menu
PostScript menu
PCL Emul menu
PCL Emulation Settings
Tray Renumber
Ppds menu
Orientation
Lines per
Lines per Inch
Format
Character Set
Auto LF after CR
Html menu
Font Size
Image menu
Help menu
Using recycled paper
Saving money and the environment
Saving paper and toner
Conserving supplies
Using Eco‑Mode
Saving energy
Reducing printer noise
Check your first draft for accuracy
Adjusting Sleep mode
Using Hibernate mode
Settings Settings General Settings Timeouts Sleep Mode
From the control panel, navigate to
Setting Hibernate Timeout
Using Schedule Power Modes
Click Settings General Settings Timeouts
Click Settings General Settings Schedule Power Modes
Adjusting the brightness of the printer display
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Using the security lock feature
Securing the printer
Statement of Volatility
Securing the printer 103
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Finding printer security information
Cleaning the printer
Maintaining the printer
Checking the status of parts and supplies
Maintaining the printer 105
Using genuine Lexmark parts and supplies
Estimated number of remaining pages
Ordering supplies
Ordering toner cartridges
Ordering a waste toner bottle
Ordering imaging kits
Maintaining the printer 107
Storing supplies
Replacing supplies
Replacing the waste toner bottle
Maintaining the printer 108
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Insert the replacement waste toner bottle
For more information, see Recycling Lexmark products on
Replacing a black and color imaging kit
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For more information, see Recycling Lexmark products on
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Replacing toner cartridges
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Replacing a developer unit
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Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Finding advanced networking and administrator information
Setting up Remote Operator Panel
Managing the printer
Checking the printer status
Click Settings Print Settings Supply Notifications
Notification Description
Copying printer settings to other printers
Modifying confidential print settings
Restoring factory default settings
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Clearing jams
Avoiding jams
Load paper properly
Clearing jams 132
Understanding jam messages and locations
Use recommended paper
Clearing jams 134
‑page jam, clear standard bin
Jam location Message on the display What to do
Jam, open front door to clear fuser
Jam, open front door
‑page jam, open front door to clear duplex
Page
‑page jam, open tray
Clearing jams 139
‑page jam, clear multipurpose feeder
‑page jam, clear manual feeder
Clearing jams 140
Page
Models, select Next Clear the jam, press OK
Troubleshooting
Understanding the printer messages
Color cartridge low 88.xy
Color cartridge nearly low 88.xy
Color cartridge very low, x estimated pages remain 88.xy
Type imaging kit low 84.xy
Configuration change, some held jobs were not restored
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Complex page, some data may not have printed
Insufficient memory to support Resource Save feature
Incorrect paper size, open paper source
Insert Tray
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Troubleshooting 147
Load paper source with custom type name
Load paper source with custom string
Load paper source with paper type paper size
Load Manual Feeder with custom string
Load Manual Feeder with custom type name
Load Manual Feeder with paper size
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Ppds font error
Troubleshooting 150
Not enough free space in flash memory for resources
Non-Lexmark color supply type, see Users Guide 33.xy
Reinstall missing or unresponsive color cartridge 31.xy
Reinstall missing or unresponsive type imaging kit 31.xy
Reload printed pages in Tray
Remove paper from standard output bin
Replace maintenance kit, 0 estimated pages remain 80.xy
Replace color cartridge, printer region mismatch 42.xy
Replace type imaging kit, 0 estimated pages remain 84.xy
Replace defective color cartridge 31.xy
Restore held jobs?
Smtp server not set up. Contact system administrator
Replace missing color cartridge 31.xy
Replace missing type imaging kit 31.xy
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Too many flash options installed
Weblink server not set up. Contact system administrator
Too many trays attached
Unformatted flash detected
Waste toner bottle nearly full 82.xy
Solving printer problems
Basic printer problems
Troubleshooting 156
Printer is not responding
Troubleshooting 157
Hardware and internal option problems
Troubleshooting 158
Printer display is blank
Cannot detect memory card
Action Yes Step Problem is solved Go to step
Troubleshooting 159
Cannot detect internal option
Troubleshooting 160
Tray problems
Step Problem is solved. Go to step
Paper feed problems
Troubleshooting 161
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
Solving home screen application problems
An application error has occurred
Troubleshooting 162
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Troubleshooting 163
Incorrect characters print
Large jobs do not collate
Troubleshooting 164
Printing slows down
Troubleshooting 165
Print jobs do not print
Settings General Settings Print Recovery Page Protect Off
Troubleshooting 166
Print job takes longer than expected
Repeating defects appear on prints
Troubleshooting 167
Tray linking does not work
Print quality problems
Troubleshooting 168
Characters have jagged or uneven edges
Unexpected page breaks occur
Troubleshooting 169
Clipped pages or images
Troubleshooting 170
Gray background on prints
Troubleshooting 171
Horizontal voids appear on prints
Troubleshooting 172
Incorrect margins on prints
Troubleshooting 173
Paper curl
Troubleshooting 174
Print is too dark
Troubleshooting 175
Print is too light
Troubleshooting 176
Print irregularities
Troubleshooting 177
Printer is printing blank pages
Troubleshooting 178
Printer is printing solid black pages
Troubleshooting 179
Shadow images appear on prints
Skewed print
Troubleshooting 180
Streaked horizontal lines appear on prints
Troubleshooting 181
Streaked vertical lines appear on prints
Troubleshooting 182
Transparency print quality is poor
Troubleshooting 183
Toner fog or background shading appears on prints
Toner rubs off
Troubleshooting 184
Vertical voids appear on prints
Troubleshooting 185
Uneven print density
Color quality problems
FAQ about color printing
What is RGB color?
What is manual color correction?
What are detailed color samples and how do I access them?
Troubleshooting 187
Object type Color conversion tables
Prints on color transparencies appear dark when projected
Click Configuration Color Samples Detailed Options
Embedded Web Server does not open
Troubleshooting 189
Print appears tinted
Troubleshooting 190
Troubleshooting 191
Contacting customer support
Tech Library
Mail
Product information
Edition notice
192
September
Trademarks
Licensing notices
193
Noise emission levels
194
India E-Waste notice
Product disposal
Static sensitivity notice
195
Temperature information
Información de la energía de México
Laser notice
Laser advisory label
Mode Description Power consumption Watts
Power consumption
197
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
198
Regulatory notices for wireless products
European Community EC directives conformity
Modular component notice
Exposure to radio frequency radiation
Industry Canada Canada
200
201
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Patent acknowledgment
202
Lexmark International, Inc., Lexington, KY
203
Limited warranty service
204
Limitation of liability
205
Symbols
Index
Numerics
Index 206
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