Troubleshooting

285

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?

 

 

 

Step 2

The problem is solved. Contact customer

a From the printer control panel, set the paper size and type in the Paper

support.

menu to match the paper loaded in the trays to be linked.

 

Note: The paper size and type must match for trays to be linked.

 

b Resend the print job.

 

Do the trays link correctly?

 

Unexpected page breaks occur

Action

Yes

No

 

 

 

Increase the printing timeout.

The problem is solved.

Check the original file

a From the home screen, navigate to:

 

for manual page

 

 

breaks.

> Settings > General Settings > Timeouts

 

 

bIncrease the Print Timeout setting, and then touch Submit.

cResend the print job.

Did the file print correctly?

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Lexmark CX410 manual Tray linking does not work, Unexpected page breaks occur, Troubleshooting 285
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CX410 specifications

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