Main
Contents
Additional printer setup............ ........................................... ...........29
Minimizing your printer's environmental impact.....................70
Loading paper and specialty media.............................................77
Paper and specialty media guidelines.........................................90
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Scanning to an FTP address.........................................................144
Scanning to a computer or flash drive......................................149
Understanding printer menus.....................................................153
Maintaining the printer........... ...................................... ................228
Administrative support........... .......................................... ............236
Clearing jams...................................................................................238
Troubleshooting.................. ............................ .......................... .....252
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Safety information
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Learning about the printer
Thank you for choosing this printer!
Finding information about the printer
Printer configurations
Basic model
Selecting a location for the printer
Basic functions of the scanner
Understanding the ADF and scanner glass
Using the ADF
Using the scanner glass
Understanding the printer control panel
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Understanding the home screen
Using the touch-screen buttons
Sample touch screen
Other touch-screen buttons
Features
Additional printer setup
Installing internal options
Available internal options
Accessing the system board to install interna l options
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Installing a memory card
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Installing a flash memory or firmware card
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Installing an Internal Solutions Port
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Installing a printer hard disk
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Installing a fax card
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Installing hardware options
Installing a 250- or 550-sheet drawer
Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing printer software
Using the World Wide Web
Updating available options in the printer driv er
Setting up wireless printing
Follow these steps to set up your printer
Information you will need to set up th e printer on a wireless network
Installing the printer on a wireless netw ork (Windows)
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Installing the printer on a wireless network (Macintosh)
Prepare to configure the printer
Enter the printer informati on
Configure the printer for wireless access
Configure your computer to use the pri nter wirelessly
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Installing the printer on a wired network
In Mac OS X version 10.5 or later
In Mac OS X version 10.5
Changing port settings after installing a new network Internal Solutions Port
In Windows Vista
In Windows XP
In Windows 2000
In Mac OS X version 10.5 or later
In Mac OS X version 10.5
Setting up serial printing
In Windows Vista
In Windows XP
In Windows 2000
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Minimizing your printer's environmental impact
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using Eco-Mode
Adjusting Power Saver
Adjusting the brightness of the display
Setting the standard exit bin light
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
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Returning Lexmark cartridges for reus e or recycling
Reducing printer noise
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Loading paper and specialty media
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Specify the Universal Paper Size measurement
Avoiding jams
Paper tray recommendations
Paper recommendations
Loading trays
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Using the multipurpose feeder
Opening the multipurpose feeder
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Loading the multipurpose feeder
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Linking and unlinking trays
Linking trays
Unlinking trays
Assigning a custom paper type name
Changing a Custom Type <x> name
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Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Weight
Curl
Unacceptable paper
Selecting paper
Using recycled paper and other office papers
Selecting preprinted forms and letter head
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
Paper types and weights supported by th e printer
Paper capacities
The capacities of the trays and the multipurpose feeder are based o n 75 g/m2 (20 lb) paper.
Printing
Printing a document
Printing on both sides of the paper (duplexing)
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Holding jobs in the printer
Printing confidential and other held job s from Windows
Printing confidential and other held job s from a Macintosh computer
Printing from a flash drive
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the printer c ontrol panel
Canceling a print job from the computer
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Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying photos
Copying on specialty media
Making transparencies
Copying to letterhead
Customizing copy settings
Copying from one size to another
Making copies using paper from a selected tr ay
Copying on both sides of the paper (duple xing)
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a custom job (job build)
Pausing the current print job to make copies
Placing information on copies
Placing the date and time at the top of each page
Placing an overlay message on each page
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while copying pages usin g the scanner glass
Canceling a copy job while the pages are being printed
Understanding the copy screens and options
Copy from
Copy to
Scale
Darkness
Collate
Options
Edge Erase
Header/Footer
Overlay
Improving copy quality
E-mailing
Getting ready to e-mail
Enabling the e-mail function
Setting up the e-mail function
Configuring the e-mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Em bedded Web Server
Creating an e-mail shortcut using the touch screen
E-mailing a document
Sending an e-mail using the touch screen
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Canceling an e-mail
Understanding e-mail options
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Faxing
Getting the printer ready to fax
Setting up the printer to fax
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Connecting to an analog telephone line
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Connecting to a DSL service
Connecting to a PBX or ISDN system
Connecting to a distinctive ring service
Connecting the printer and a telephone or answering machine to the same telephone line
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Connecting to an adapter for your countr y or region
Countries or regions except Austri a, Germany, and Switzerland
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Connecting to a computer with a modem
Enabling the fax function
Using the Embedded Web Server for fax s etup
Setting the date and time
Turning daylight saving time on or off
Sending a fax
Sending a fax using the printer control panel
Sending a fax using the computer
For Mac OS X version 10.5 or later users
Creating shortcuts
Creating a fax destination shortcut using t he Embedded Web Server
Creating a fax destination shortcut using t he touch screen
Using shortcuts and the address book
Using fax shortcuts
Using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Sending a fax at a scheduled time
Printing an incoming fax on both sides of the paper (duplexing)
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Canceling a fax while the original documents are sti ll scanning
Canceling a fax after the original documents have been scanned to memory
Understanding fax options
Resolution
Darkness
Improving fax quality
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using the keypa d
Scanning to an FTP address using a sho rtcut number
Scanning to an FTP address using the addre ss book
Creating shortcuts
Creating an FTP shortcut using the Embedde d Web Server
Creating an FTP shortcut using the touch screen
Understanding FTP options
Orientation
Binding
Resolution
Send As
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Improving FTP quality
Scanning to a computer or flash drive
Scanning to a computer
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Understanding scan profile options
Quick Setup
Format Type
Compression
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Scanning to a flash drive
Improving scan quality
Understanding printer menus
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
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Configure MP menu
Substitute Size menu
Paper Texture menu
Paper Weight menu
Paper Loading menu
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Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Universal Setup menu
Reports menu
Note: When you select a menu item from the Reports menu, the indicated r eport prints.
Network/Ports menu
Active NIC menu
Standard Network or Network <x> menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
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SMTP Setup menu
Use the following menu to configure the SMTP server.
Network Reports menu
Network Card menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup Network Card
TCP/IP menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup TCP/IP
IPv6 menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup IPv6
Wireless menu
Network/Ports Network <x> Net <x> Setup Wireless
AppleTalk menu
NetWare menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup NetWare
LexLink menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup LexLink menu
Standard USB menu
Parallel <x> menu
This menu appears only if an optional parallel card is installed.
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Serial <x> menu
This menu appears only if an opti onal serial card is inst alled.
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Security menu
Miscellaneous menu
Confidential Print menu
Disk Wiping menu
Security Audit Log menu
Set Date/Time menu
Settings menu
General Settings menu
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Copy Settings menu
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Fax Settings menu
Fax Mode (Analog Fax Setup) menu
Analog Fax Setup mode sends the fax job by way of a t elephone line.
General Fax Settings
Fax Cover Page
Fax Send Settings
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Fax Receive Settings
Fax Log Settings
Speaker Settings
Distinctive Rings
Fax Mode (Fax Server Setup) menu
Fax Server mode sends the fax job to a fax serve r for transmission.
Fax Server Setup
E-mail Settings menu
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FTP Settings menu
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Flash Drive menu
Scan Settings
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Print Settings
Print Settings
Setup menu
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Finishing menu
Quality menu
Utilities menu
PDF menu
PostScript menu
PCL Emul menu
HTML menu
Image menu
XPS menu
Help menu
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Cleaning the ADF separator rollers
Adjusting scanner registration
Storing supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Ordering toner cartridges
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Recommended toner cartridges and part numbers
Moving the printer to another location
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Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the device status
Setting up e-mail alerts
Viewing reports
Restoring the factory default settings
Clearing jams
Clearing jams
Understanding jam messages and locations
Jam message numbers and how to access each jam
200 and 201 paper jams
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202 paper jam
231 paper jam
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233 paper jam
234 paper jam
235 paper jam
240249 paper jams
250 paper jam
251 paper jam
290294 paper jams
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Clearing ADF jams by lifting the scanner cover
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Troubleshooting
Solving basic printer problems
Printer control panel display is blank or displays only diamonds
Indicator light blinks red
CHECK THE DISPLAY FOR ERROR MESSAGES
Change <src> to <x>
Check tray <x> connection
Clock battery
Close front door
Close door or insert cartridge
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Fax Station Number not set up
Insert Tray <x>
Install Tray <x>
Invalid PIN
Load <src> with <x>
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35 Insufficient memory to support Resource Save feature
37 Insufficient memory to collate job
37 Insufficient memory, some Held Jobs were deleted
37 Insufficient memory, some held jobs will not be resto red
38 Memory full
50 PPDS font error
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Network <x> software error
54 Standard network software erro r
55 Unsupported option in slot <x>
56 Parallel port <x> disabled
56 Serial port <x> disabled
56 Standard parallel port disabled
56 Standard USB port disabled
56 USB port <x> disabled
57 Configuration change, held jobs were not restored
58 Too many trays attached
58 Too many flash options installed
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88.yy Cartridge nearly low
88.yy Replace cartridge
200282.yy paper jam
290-295.yy scanner jam
293 Replace all originals if restarting job.
294 ADF Jam
840.01 Scanner Disabled
841-846 Scanner Service Error
900999 Service <message>
1565 Emulation error, load emulation option
Solving printing problems
Multiple-language PDFs do not print
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Error message about reading USB drive appea rs
MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Confidential and other held jobs do not pr int
PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT
C HANGE ENVIRONMENTAL
Job prints from the wrong tray or on t he wrong paper
Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
Tray linking does not work
L OAD THE SAME SIZE AND TYPE OF
Solving copy problems
Copier does not respond
Scanner unit does not close
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Poor copy quality
THE SCANNER GLASS MAY BE DIRTY
THE COPY IS TOO LIGHT OR TOO DARK
C HECK THE QUALITY OF THE ORIGINAL
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
C HECK THE CABLE
AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Scanning takes too long or freezes the computer
O THER SOFTWARE PROGRAMS MAY BE INTERFERING WITH
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
E NABLE THE FAX
C HECK THE PRINTER
C HECK THE TELEPHONE WALL
CHECK FOR A DIAL TONE
TEMPORARILY DISCONNECT OTHER EQUIPMENT
C HECK FOR
TEMPORARILY DISABLE CALL WAITING
VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Can receive but not send faxes
THE PRINTER IS NOT IN FAX MODE
THE DOCUMENT IS NOT LOADED PROPERLY
MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
Solving option problems
Option does not operate correctly or quits after it is installed
C HECK TO SEE IF THE OPTION IS CONNECTED TO THE
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MAKE SURE THE OPTION IS INSTALLED CORRECTLY
Drawers
MAKE SURE THE PAPER IS LOADED CORRECTLY
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Flash memory card
Hard disk with adapter
Solving paper feed problems
Paper frequently jams
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Paper trays
Solving print quality problems
Isolating print quality problems
Blank pages
PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
Characters have jagged or uneven edges
C HECK THE PRINT QUALITY
Clipped images
C HECK THE
Ghost images
Gray background
C HECK THE T ONER D ARKNESS
Incorrect margins
Paper curl
Print irregularities
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
THE FUSER MAY BE WORN OR DEFECTIVE
Skewed print
Solid black or white streaks
ABC DEF
MAKE SURE THE FILL PATTERN IS CORRECT
CHECK THE PAPER TYPE
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE
THE TONER IS LOW
Print is too dark
C HECK THE DARKNESS
Streaked vertical lines
THE TONER IS SMEARED
THE TONER CARTRIDGE IS DEFECTIVE
THE PAPER PATH MAY NOT BE CLEAR
Toner fog or background shading appears on t he page
THE CHARGE ROLLS MAY BE DEFECTIVE
Toner rubs off
C HECK THE P APER T EXTURE
Toner specks
Embedded Web Server does not open
CHECK THE NETWORK CONNECTIONS
CHECK THE NETWORK SETTINGS
Contacting Customer Support
Notices
Product information
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Noise emission levels
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Power Saver
Off mode
Total energy usage
European Community (EC) directives conformity
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
Regulatory notices for telecommunicatio n terminal equipment
Notice to users of the US telephone network: FCC requirements
South Africa telecommunications not ice
Notice to users of the Canadian telephone network
Avis rserv aux utilisateurs du rseau tlphonique du Canada
Notice to users of the New Zealand telephone network
Using this product in Switzerland
Utilisation de ce produi t en Suisse
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Industry Canada (Canada)
Industry Canada (Canada)
Taiwan NCC RF notice statement
Notice to users in the European Union
Statement of Limited Warranty
Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
LEXMARK SOFTWARE LIMITED WARRA NTY AND LICENSE AGREEMENTS
DEVICE LICENSE AGREEMENT
LEXMARK SOFTWARE LICENSE AGREEMENT
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MICROSOFT CORPORATION NOTICES
Index
Numerics
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D
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Q
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