CHECK THE PAPER

Avoid textured paper with rough finishes.

CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1From the printer control panel, check the Paper Type setting from the Paper menu.

2Before sending the job to print, specify the correct type setting:

For Windows users, specify the type from Print Properties.

For Macintosh users, specify the type from the Print dialog.

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

Streaked vertical lines

ABCDE

ABCDE

ABCDE

These are possible solutions. Try one or more of the following:

THE TONER IS SMEARED

Select another tray or feeder to feed paper for the job:

From the printer control panel, select the Default Source from the Paper menu.

For Windows users, select the paper source from Print Properties.

For Macintosh users, select the paper source from the Print dialog and pop-up menus.

THE TONER CARTRIDGE IS DEFECTIVE

Replace the toner cartridge.

THE PAPER PATH MAY NOT BE CLEAR

Check the paper path around the toner cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

Troubleshooting

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Lexmark X464de Streaked vertical lines, 287, Toner is Smeared, Toner Cartridge is Defective, Paper Path MAY not be Clear

13C1262, 636, 431, X464de, 13C0084 specifications

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