Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark hn1, X466de, X464de, 431, 63W, 636, g02, g12, g11, g01, hn2, wh2 Cannot send or receive a fax, 274

Models: 13C1262 636 431 X464de 13C0084 13C1265 X46X n12 wh1 hn1 g02 13C1102 13C0086 X466de X466dte g12 hn2 63W n11 wh2 g01 g11

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If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to determine which pattern or switch setting to use.

Cannot send or receive a fax

These are possible solutions. Try one or more of the following:

ENABLE THE FAX FUNCTION

For more information, see “Setting up the printer to fax” on page 123.

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE PRINTER CONNECTIONS

Make sure the cable connections for the following hardware are secure, if applicable:

•Telephone

•Handset

•Answering machine

CHECK THE TELEPHONE WALL JACK

1Plug a telephone into the wall jack.

2Listen for a dial tone.

3If you do not hear a dial tone, then plug a different telephone into the wall jack.

4If you still do not hear a dial tone, then plug a telephone into a different wall jack.

5If you hear a dial tone, then connect the printer to that wall jack.

REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

•If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

•If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

•If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine.

Troubleshooting

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Lexmark hn1, X466de, X464de, 431, 63W, 636, g02, g12, g11, g01, hn2, wh2, wh1, n11, n12, X46X, X466dte Cannot send or receive a fax, 274
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13C1262, 636, 431, X464de, 13C0084 specifications

Lexmark has a reputation for producing high-quality printing solutions tailored for both home and office environments. Among its extensive range of printers, models like the Lexmark G11, G01, WH2, N11, and 63W stand out for their unique features, advanced technologies, and impressive capabilities.

The Lexmark G11 is a compact color printer designed for efficient performance and vibrant print quality. One of its key features is the use of innovative laser technology, which ensures sharp text and clear images with a resolution of up to 1200 x 1200 dpi. This model is particularly notable for its energy-efficient design, which can significantly reduce power consumption without sacrificing output quality. Additionally, the G11 includes wireless connectivity options, allowing users to easily print from mobile devices or computers without the hassle of cables.

The Lexmark G01, on the other hand, is a versatile multifunction printer that combines printing, scanning, copying, and faxing functionalities into one sleek device. This all-in-one printer supports both black and white and color printing and offers a fast print speed which makes it ideal for busy work environments. Its user-friendly interface and large touchscreen make operations intuitive, while an automatic document feeder enhances productivity for scanning and copying tasks.

The WH2 is primarily known for its high-volume printing capabilities, making it suitable for larger offices that require consistent output without delays. With a robust design tailored for durability, the WH2 handles heavy workloads with ease. It supports a variety of media types, including envelopes and cardstock and features advanced security protocols to protect sensitive information during printing.

Lexmark's N11 model is engineered for those seeking an economical option without compromising on performance. This printer provides basic functionality with reliable print quality, making it an excellent choice for users who require occasional printing without the burdensome costs associated with more advanced models. The N11 operates quietly and efficiently, which is a significant advantage in home or small office settings.

Lastly, the 63W model is designed for users looking for exceptional monochrome printing solutions. It delivers sharp black text and high-quality graphics with swift print speeds. The 63W emphasizes ease of use with its simple setup process and mobile printing capabilities, ensuring that users can print on-the-go with minimal effort.

Together, these Lexmark printers offer a diverse array of functionalities tailored to meet various printing requirements, making them a reliable choice for both personal and professional use. Each model incorporates advanced technologies to enhance user experience and output quality, reflecting Lexmark's commitment to innovation in the printing industry.