Troubleshooting (Cont.)

Channel Banks Setup Troubleshooting

CHANNEL PREVIEW - BANK 1

CH 011-001

NORMAL-ADDED

Enter -> Change

CC-> VCHIP Menu, Ch. Preview -> Exit

Channel Banks Setup Menu

Symptom

Cause

Solution

 

 

 

Cannot change channel

Installer Menu item 028 CH. OVERIDE is

Set CH. OVERIDE to 001 to allow access for channel

status in menu.

set to 000 and/or Channel Access was

status change.

 

denied in Express Script.

 

Channel Banks Setup Menu

2-5-5 + MENU procedure/Express Script

The Channel Banks Setup Menu will not be available

does not appear.

was not performed/completed.

until the TV setup is transferred to the PTC. Also, set

 

 

Installer Menu item 028 CH. OVERIDE to 001 to allow

 

 

access for channel status changes.

Channel is blanked in all

Blanking a channel in one channel bank

 

channel banks.

will make it blank in all channel banks.

 

Cannot tune in deleted

 

Select a channel bank where the deleted channel number

channel on Channel Banks

 

is set to “Normal-Added.” Direct enter the deleted channel

Setup Menu.

 

number. Change to the bank in which you want to activate

 

 

the channel. Select “Normal-Added” on the Channel

 

 

Banks Setup Menu.

“Inactive TV” message

TV is set up to display “Inactive TV” mes-

Select another channel bank (1, 2, or 3) to return TV to

appears and then TV turns

sage if all channels are “Normal-Deleted”

normal operation.

Off.

from Channel Bank 4.

 

Channel found in scan does

Channel was deleted in currently selected

If banks were set up, premium channels may only be

not tune in with Channel Up/

channel bank.

available on another channel bank. Select the channel

Down.

 

bank where the channel is set to “Normal-Added.” Or,

 

 

direct enter channel number; then go to Channel Banks

 

 

Setup Menu and select “Normal-Added.”

When BANK on Installer

Installer Menu item 027 HOSPITAL MODE

Set back to default “2” (LG3DCH) or to appropriate setting

Remote is pressed, TV

is set to 0.

(LG3DDH) for channel banks to appear with BANK or

shows Aux Sources

 

INPUT key presses.

Selection Menu.

 

 

 

 

 

44

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