LG Electronics 47WT30MS, 55WT30MS, 42WT30MS English, I have a problem with touch response

TROUBLESHOOTING 65

I have a problem with touch response.

Problem	Resolution
Touch does not respond.	yy Check the USB cable connection.
	- This may occur when the USB cable between PC and monitor is not
	connected. Check the USB cable and make it firmly connected.
	* Check the connection on Windows 7
	Control Panel > System and Security > System
	- Check the number of touch-points supported under Pen and Touch.
	* Check the connection on Windows XP
	Go to Control Panel > System > Hardware > Device Manager >
	Human Interface Devices.
	You need to be able to see LGE MultiTouch Device on the USB
	Human Interface Device Properties window.
	yy Check the PC power.
	- This may occur when the PC is powered off. Make sure that your
	PC's power cord is firmly plugged into a power outlet.
	yy Restart your PC.
	- Touch may not respond when the system is down due to the unstable
	network. Reconnect the LAN cable or restart your PC.
	yy Check the signal cable connection.
	- If your PC and monitor are not connected using a signal cable, touch
	does not respond. Check the signal cable connection.
	yy Check the monitor power.
	- Touch may not respond when the monitor is powered off.
	yy Check if the screen is currently on.
The location of a touch does	yy Change your tablet PC settings (Windows 7).
not correspond to the touch	- This may occur when the touch screen is not calibrated properly.
coordinates.	Control Panel > Hardware and Sound > Tablet PC Settings > Display
	> Display options > Calibrate or Reset
	* For information about gestures and settings on Windows 7, refer to
	the Windows Help.
	yy Change the display setting to Full Screen (Windows XP).
	- On Windows XP, rotation of touch coordinates works only in full
	screen mode.
	* Refer to help of the graphic card installed on your PC.
Touch coordinates appear to be	yy Change the Screen Rotation setting with LG TDS.
rotated 90 degrees (Windows	- Run the LG TDS provided with the monitor and set to Landscape or
XP).	Portrait.
	yy When using HDMI, set the Input Label to PC.
I cannot start LG TDS.	yy Check whether the operating system is Windows XP.
	- LG TDS is supported only in Windows XP.
	yy Install .NET Framework 3.5 or later.
	- You can download it at Microsoft Download Center.

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