Troubleshooting
Troubleshooting
Problem |
| Possible Corrective measures |
Telephone cannot be switched on |
| Please take out and insert the battery once again then press |
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| Epower on. |
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Battery empty |
| Charge battery. Check charging indicator in the display. |
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The battery doesn’t charge properly or the phone |
| Wipe the charging contacts of both phone and battery with |
sometimes turns itself off |
| a clear soft cloth. |
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Usage time of battery becomes shorter |
| battery charge time is shorter, it may be due to the user |
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| environment, or large volume of calls, or weak signals. |
Charging error – Temperature out of range |
| Make sure the ambient temperature is right, wait for a |
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| while, and charge it again. |
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Charging error – Wrong charger |
| Only use original LG accessories. |
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Charging error – Battery defective |
| Replace battery. |
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Charging error – No battery icon appears when |
| The battery is empty or has not been used for a long time. |
charging |
| It may take a while before the battery icon appears on the |
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| screen. |
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Forget the phone code or password |
| The default phone code is “0000”. |
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Enter PUK |
| The PIN code has been entered incorrectly three times in |
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| succession, and the phone is now blocked. Enter the PUK |
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| supplied by your service provider. |
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