Symptoms |
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| Resolutions | |
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| ||
An | • | |||
product was not |
| - | Make sure the network is correctly set. | |
received. |
| |||
| - | Make sure the mail address is input correctly. | ||
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| |||
|
| - | Check the spam mail setting of the inputted mail address. | |
|
|
| (If you set the spam mail, some mails are deleted automatically or classified | |
|
|
| in the spam mail box) | |
|
| - | Some of SMTP mail services do not support an | |
|
|
| servers. In this case use the public SMTP server. | |
| • | |||
|
| - | When the [Please check the SMTP information or internet cable] message is | |
|
|
| displayed. | |
|
|
| > Check the SMTP server address. | |
|
|
| > Check the SMTP port number. (Default setting is 25). | |
|
|
| > Check the network settings. | |
|
| - | When the [Please check the authentication information] message is dis- | |
|
|
| played. | |
|
|
| > Check the user name. | |
|
|
| > Check the password. | |
|
| - | The mail reception failed without error message. | |
|
|
| > Check the receiver’s mail address. | |
|
|
| > Check your | |
|
|
| setting. | |
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|
| |
The remote control | • | Check the batteries in the remote control. | ||
does not work properly. | ||||
• | Check the ID setting for the remote control (See page 37). | |||
| ||||
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|
Note:
If you observe any of the following symptoms:
•Some of the front panel LEDs do not light.
•The DVR does not operate normally.
You can reboot the DVR as follows:
• Turn off the DVR and turn it on again after a few seconds.
When the recorder does not work normally after rebooting, contact the service center.
REFERENCE
63