Reference, Troubleshooting | LG Electronics LDV-S503, LDV-S504

REFERENCE

REFERENCE

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

	Symptoms		Resolutions

	The system power	•	Check the power cable is connected correctly.
	does not turn on.	•	Check the input voltage is correct.
		•	Make sure that the main power switch on the rear panel is set to ON.
		•	If the system power does not turn on even if the power cable is connected
			correctly, please contact the service center.

	The system power is	•	Check the monitor power cable is connected properly.
	turned on but no video	•	Make sure the monitor is turned on.
	data is displayed on	•	Check the video output cable of the LDV-S500 DVR is properly connected to
	the monitor.	•
	the monitor.		the monitor.
			the monitor.
		•	Check the selected monitor type (see page 19).
		•	Unplug the power cable and plug in again.

	The camera numbers	•	Check the camera video output is connected to the DVR system correctly.
	are displayed on the	•
	are displayed on the	•	Check the power cable on the camera is connected correctly.
	screen but the camera	•	Check the power cable on the camera is connected correctly.
	images are not	•	Check there is no problem with the video cable connection from the camera to
	displayed.		the LDV-S500 DVR system.
		•	Turn off the DVR system and turn it on again.

	The camera video is	•	Check the recording mode in the record setting menu.
	shown on the screen	•	Check the HDD detection status in the System Information window.
	but the system does	•
	but the system does		If the HDD detection status is abnormal, check the HDD formatting and the
	not record the video.
	not record the video.		connection of the HDD.
			connection of the HDD.
		•	Check the recordable disk space in the HDD.
		•	Check the overwrite option in the setup menu for overwrite recording.

	It is impossible to	•	Check if there is recorded video data at the time that you are trying to search
	search through the	•
	search through the		on the table.
	recorded video.		on the table.
	recorded video.	•	If there is no recorded video data, check the recording mode in the record set-
		•
			ting menu.
		•	Check the HDD detection status in the system information window.
			If the HDD detection status is abnormal, check the HDD formatting and the
			connection of the HDD.
		•	Check the user type. The search function is not available for a normal user.

REFERENCE

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LG Electronics LDV-S503, LDV-S504 owner manual Reference, Troubleshooting

Contents

LDV-S504W/WIDEENGV1.2MFL30580171 OWNER’S MANUALDIGITAL VIDEO RECORDER MODEL LDV-S504 LDV-S503 REFER SERVICING TO QUALIFIED SERVICE PERSONNEL DO NOT REMOVE COVER OR BACK NO USER-SERVICEABLE PARTS INSIDEREGULATORY INFORMATION FCC Part Disposal of your old appliance PROGRAM ADDITIONALIMPORTANT SAFETY INSTRUCTIONS Safety warnings and Cautions Please beware of the following precautions before installing the DVR INTRODUCTION HOOKUP AND SETTINGSSEARCH AND PLAYBACK RECORDING INTRODUCTION FeaturesINTRODUCTION d e f g h Front Panelx LDV-S503 Accessories x LDV-S504 Rear Panelb c d e f g h i j k l m n o Remote Control Precautions HOOKUP AND SETTINGSBe sure to switch off the camera before installation and connection Basic Connection Overview Connecting Sensor Input and Alarm Output Connecting the RS-422/485 DeviceHOOKUP AND SETTINGS RS-422/485 Terminal Connecting the RS-232C Port Connecting the USB DeviceConnecting CONSOLE Alarm Output Installing the Hard Disk Drive Installing or Replacing the Hard Disk DriveConcerning the Internal Hard Disk Drive mounting bracket HOOKUP AND SETTINGS Power cable for Replacing the Hard Disk Drive Before Operating the System ensured. When you attach multiThe following HDD has been tested and compatibility is System Shutdown System Operation Main Monitor Screen General Explanation of the Live Screen on the Main Monitorf System Control Bar a Channel Number Main Monitor Selecting Live Screen ModeSpot Monitor To Register Preset Positions Preset SettingsChanging to a Picture in a Preset Position PTZ Camera Control To Tour The Preset Positions To Clear the Preset PositionSetup for PTZ Cameras Viewing System Information Using a Mouse to Set a Menu Menu Configuration Camera Camera SettingsVideo Adj Video Recording To Set a Recording Schedule for a Special Day Schedule SettingsTo Set the Recording Schedule for a Typical Day of the Week Copying the Recording Schedule Checking the Special Day Schedule ListCopying from the Scheduled Data of the Channel Copying from the Scheduled Data of the Day z Channel Name Display Settingsz Recording Mode Sensor Event SettingsMotion TCP/IP Network SettingsDDNS Dynamic Domain Name System Notification Emergency Mail Date/Time System SettingsBuzzer User Configuration UpdateHard Disk z Overwrite Instant Backup BackupLog Out System ID Daily/Weekly backup Instant Recording RECORDING PLAYBACK SEARCH AND PLAYBACKInstant Playback in PIP Picture in Picture Instant Playback in POP Picture over Picture Select Source Device SEARCHDate and Time Search Smart Search Event SearchSEARCH AND PLAYBACK Bookmark Search Button Functions Available During Search PlaybackFunction mm , mmb EXPORT CLIENT PROGRAM Client Program InstallationPC Requirements Recommended PC Requirements Register the Site Name Connecting to the DVRUser Log-In 1. Program Menu Main Screen of DVR Client Program2. Mode Selection Icons 3. Screen Mode Selection Icons Using the live window Using the Camera ViewLive Mode To Register Preset Positions Using the Pan/Tilt/Zoom FunctionChanging to a Picture in a Preset Position a b c d e f g h j k To Clear the Preset Position Using the Log View FunctionTo Tour the Preset Positions Setup for PTZ camera Using the Event Search function Using the Date/Time Search functionSearch Mode Using the Smart Search function Using the Bookmark Search FunctionCancel the selected area Select the all area Selected area within red box Camera / Display Setup Remote Setup ModeCamera Setting Recording Frame Rate Settings Schedule setupDisplay Settings Schedule Copy Settings Event setupSpecial Day Settings TCP/IP Settings Network setupMail Settings Notification Date/Time settings System setupUpdate Settings Administrator Emergency Agent Program Additional ProgramsMain Screen of Emergency Agent a b c Export Viewer Program Port SettingMain Screen of Export Viewer Message Search Playing Data Watermark SettingControl Icons Video Information REFERENCE TroubleshootingREFERENCE Audio data recorded You can reboot the DVR as follows If you observe any of the following symptomsSome of the front panel LEDs do not light The DVR does not operate normally Supported USB Memory list Recommended DevicesSupported CD/DVD writing device list Supported CD/DVD Media list Default Setting Factory Default Configuration SettingsClassification Detailed Items 2nd level 1st level3rd level REFERENCE Resolution Recording Time Table 250GB HDDQuality VideoNTSC/PAL This recording time table is for reference only Model SpecificationsLDV-S503 LDV-S504 0701 P/NO MFL30580171