Appendix A

Troubleshooting

Appendix A:

Troubleshooting

I can’t connect to the Internet.

1.Verify the proper LEDs are lit on the Gateway.

•• Make sure the Power LED has a steady green light and is not flashing.

•• Verify the Ethernet LED has a fairly steady green light. It will flash occasionally, indicating activity.

•• Verify the Signal Strength LEDs are lit.

2.Power down everything, and power on each device in the following order:

•• Gateway

•• PC

I cannot access the web-based utility after my computer goes into sleep mode.

Disconnect the power from the Gateway and reconnect it. You should be able to access the web-based utility once the Gateway has fully booted.

I need to modify the settings on my Gateway.

1.Open your web browser.

2.Type the gateway’s IP address into the address bar (the default IP address is 192.168.1.1).

3.When prompted, type in the user name and password to your router (default is admin).

4.Click on the appropriate tab to change the settings.

WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com

ADSL2 Gateway with 4-Port Switch

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Linksys AG241 manual Appendix a Troubleshooting