LG Electronics LFX25974ST, LFX25974SB owner manual English

TROUBLESHOOTING 39

Problem	Possible Causes	Solutions
Food is freezing	Food with high water content was placed	Rearrange items with high water content away from
in the refrigerator	near an air vent.	air vents.
compartment.
	Refrigerator temperature control is set	If the temperature is too cold, adjust the control one
	incorrectly.	increment at a time and wait for the temperature to
		stabilize. Refer to the Setting the Controls section
		for more information.
	Refrigerator is installed in a cold location.	When the refrigerator is operated in temperature
		below 41°F (5°C), food can freeze in the refrigerator
		compartment. The refrigerator should not be
		operated in temperature below 55°F (13°C).
Frost or ice crystals form	Door is opened frequently or for long periods	When the doors are opened often or for long periods
on frozen food (outside	of time.	of time, warm, humid air enters the compartment.
of package).		This raises the temperature and moisture level
		within the compartment. Increased moisture will
		lead to frost and condensation. To lessen the effect,
		reduce the frequency and duration of door openings.
	Door is not closing properly.	Refer to the Doors will not close correctly or pop
		open section in the Troubleshooting section.
Refrigerator or Freezer	Incorrect temperature control settings.	If the temperature is too cold, adjust the control one
section is too cold.		increment at a time and wait for the temperature to
		stabilize. Refer to the Setting the Controls section
		for more information.
Frost or ice crystals on	Condensation from food with a high water	This is normal for food items with a high water
frozen food (inside of	content has frozen inside of the food	content.
sealed package).	package.
	Food has been left in the freezer for a long	Do not store food items with high water content in
	period of time.	the freezer for a long period of time.
Icemaker is not making	Demand exceeds ice storage capacity.	The icemaker will produce approximately 100 cubes
enough ice.		in a 24 hour period.
	House water supply is not connected, valve	Connect the refrigerator to a cold water supply with
	is not turned on fully, or valve is clogged.	adequate pressure and turn the water shutoff valve
		fully open.
		If the problem persists, it may be necessary to
		contact a plumber.
	Water filter has been exhausted.	It is recommended that you replace the water filter:
		• Approximately every six months.
		• When the water filter indicator turns on.
		• When the water dispenser output decreases.
		• When the ice cubes are smaller than normal.
	Low house water supply pressure.	The water pressure must be between 20 and 125
		psi on models without a water filter and between 40
		and 125 psi on models with a water filter.
		If the problem persists, it may be necessary to
		contact a plumber.
	Reverse Osmosis filtration system is used.	Reverse osmosis filtration systems can reduce the
		water pressure below the minimum amount and
		result in icemaker issues. (Refer to Water Pressure
		section.)
	Tubing connecting refrigerator to house	The tubing can kink when the refrigerator is moved
	supply valve is kinked.	during installation or cleaning resulting in reduced
		water flow. Straighten or repair the water supply line
		and arrange it to prevent future kinks.

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