36SMART DIAGNOSIS

ENGLISH

SMART DIAGNOSIS

Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the LG service center. This gives you the capability of speak- ing directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to ana- lyze the issue, providing a fast and effective diagnosis.

If you experience problems with your refrigerator, call

1-800-243-0000. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent. The transmis- sion sounds that you will hear are normal and sound similar to a fax machine.

Smart Diagnosis cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must be done without using Smart Diagnosis.

Using Smart Diagnosis

First, call 1-800-243-0000. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent.

1Lock the display. To lock the display, press and hold the Lock button for three seconds. (If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.)

2Open the right refrigerator door.

3Hold the mouthpiece of your phone in front of the speak- er that is located on the right hinge of the refrigerator door, when instructed to do so by the call center.

4Press and hold the Freezer Temperature button for three seconds while continuing to hold your phone to the speaker.

5After you hear three beeps, release the Freezer Tempera- ture button.

6Keep the phone in place until the tone transmission has finished. This takes about 15 seconds, and the display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis.

NOTE

yFor best results, do not move the phone while the tones are being transmitted.

yIf the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

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LG Electronics LFX25974SB, LFX25974ST owner manual Using Smart Diagnosis
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LFX25974ST, LFX25974SB specifications

The LG Electronics LFX25974SB and LFX25974ST are two standout models in the premium refrigerator segment, designed to fulfill the demands of modern kitchens. Both models boast a sleek, sophisticated appearance, available in striking black stainless steel (LFX25974SB) and traditional stainless steel (LFX25974ST) finishes, making them not only functional appliances but also elegant additions to any home.

One of the defining features of these refrigerator models is their spacious interior. With a generous capacity of 24.5 cubic feet, they provide ample storage options for food and beverages. The French door design allows for easier access to both upper and lower compartments, and the Smart Pull Handle makes it effortless to open the refrigerator, even when your hands are full.

These LG refrigerators are equipped with advanced cooling technologies, including the Smart Cooling system, which maintains optimal humidity levels and temperature to keep food fresh for longer. The Linear Compressor is a standout feature, as it enhances energy efficiency while delivering precise temperature control. Additionally, the Multi-Air Flow System ensures even air circulation throughout the interior, minimizing temperature fluctuations.

Another significant highlight is the LG’s innovative LG Smart Diagnosis technology, which allows users to troubleshoot any issues quickly through a smartphone app. It can identify problems with the refrigerator and provide solutions, saving time and effort in maintenance.

The LFX25974 models also include features such as an ice and water dispenser with a filtration system, providing clean drinking water and ice on demand. The spacious freezer, with its sliding freezer bin and multiple storage options, makes organizing frozen goods a breeze.

Both models showcase energy efficiency, having received Energy Star certification, contributing to reduced energy bills and a lower environmental impact. They are designed to meet the needs of families, providing smart storage solutions, impressive technology, and stylish designs, making the LG LFX25974SB and LFX25974ST excellent choices for any contemporary kitchen. Whether prioritizing aesthetics, functionality, or technology, these refrigerators stand out as reliable appliances that cater to the needs of today’s consumers.
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