ENGLISH
40TROUBLESHOOTING
Problem | Possible Causes | Solutions |
Icemaker is not making | Doors are opened often or for long periods | If the doors of the unit are opened often, ambient |
enough ice (continued). | of time. | air will warm the refrigerator which will prevent the |
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| unit from maintaining the set temperature. Lowering |
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| the refrigerator temperature can help, as well as not |
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| opening the doors as frequently. |
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| Doors are not closed completely. | If the doors are not properly closed, ice production |
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| will be affected. See the Doors will not close |
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| completely or pop open section in Parts & Features |
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| Troubleshooting for more information. |
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| The temperature setting for the freezer is | The recommended temperature for the freezer |
| too warm. | compartment for normal ice production is 0°F. If the |
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| freezer temperature is warmer, ice production will |
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| be affected. |
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Dispensing water slowly. | Water filter has been exhausted. | It is recommended that you replace the water filter: |
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| • Approximately every six months. |
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| • When the water filter indicator turns on. |
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| • When the water dispenser output decreases. |
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| • When the ice cubes are smaller than normal. |
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| Reverse osmosis filtration system is used. | Reverse osmosis filtration systems can reduce the |
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| water pressure below the minimum amount and |
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| result in icemaker issues. |
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| If the problem persists, it may be necessary to |
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| contact a plumber. |
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| Low house water supply pressure. | The water pressure must be between 20 and 125 |
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| psi on models without a water filter and between 40 |
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| and 125 psi on models with a water filter. |
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| If the problem persists, it may be necessary to |
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| contact a plumber. |
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Not dispensing ice. | Doors are not closed completely. | Ice will not dispense if any of the refrigerator doors |
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| are left open. |
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| Infrequent use of the dispenser. | Infrequent use of the ice dispenser will cause the |
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| cubes to stick together over time, which will prevent |
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| them from properly dispensing. Check the ice bin |
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| for ice cubes clumping/sticking together. If they are, |
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| break up the ice cubes to allow for proper operation. |
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| The delivery chute is clogged with frost or | Eliminate the frost or ice fragments by removing the |
| ice fragments. | ice bin and clearing the chute with a plastic utensil. |
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| Dispensing cubed ice can also help prevent frost or |
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| ice fragment buildup. |
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| The dispenser display is locked. | Press and hold the Lock button for three seconds to |
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| unlock the control panel and dispenser. |
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| Ice bin is empty. | It may take up to 24 hours for each compartment to |
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| reach the desired temperature and for the icemaker |
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| to begin making ice. Make sure that the shutoff |
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| (arm/sensor) is not obstructed. |
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| Once the ice supply in the bin has been completely |
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| exhausted, it my take up to 90 minutes before |
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| additional ice is available, and approximately 24 |
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| hours to completely refill the bin. |
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