Message | Possible causes | Possible corrective measures | |
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| If you use a protection tape | |
The screen does |
| or case, make sure it has | |
Proximity sensor | not covered the area around | ||
not turn on when I | |||
problem | the proximity sensor. Make | ||
receive a call. | |||
| sure that the area around the | ||
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| proximity sensor is clean. | |
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| Check the settings status in | |
No sound | Vibration mode | the sound menu to make sure | |
you are not in vibration or | |||
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| silent mode. | |
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Hangs up or | Intermittent software | Try to perform a software | |
freezes | problem | update via the website. | |
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