Troubleshooting
This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself.
Message | Possible causes | Possible corrective measures | |
|
|
| |
| There is no Micro |
| |
Micro SIM error | SIM card in the | Make sure that the Micro SIM | |
phone or it is | card is correctly inserted. | ||
| |||
| inserted incorrectly. |
| |
|
|
| |
| Signal is weak or | Move toward a window or | |
| into an open area. Check the | ||
| you are outside the | ||
| network operator coverage | ||
| carrier network. | ||
| map. | ||
No network |
| ||
|
| ||
| Check whether the Micro | ||
connection/ |
| ||
Dropped network |
| SIM card is more than 6~12 | |
| Operator applied | months old. If so, change your | |
| new services. | Micro SIM at your network | |
|
| provider's nearest branch. | |
|
| Contact your service provider. | |
|
|
|
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