Appendix a Troubleshooting | Linksys CIT400 manual

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Dual-Mode Internet Telephony Kit. Also included is a list of its default settings. Read the descriptions below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.There is no dial tone when I press the Call key. Do the following until you get a dial tone:

A.Make sure the RJ-11 telephone line cord is properly connected to the LINE port of the base station and the telephone wall jack.

B.Make sure that the base unit is powered on.

C.Move the handset closer to the base station.

D.The batteries capacity may be low. Place the handset on the charger and recharge the batteries.

2.The Signal Strength icon is flashing on the handset’s display screen. Do the following until the icon is not flashing:

A.If the handset displays Unregistered, then refer to “Chapter 3: Getting Started” for instructions on how to initially register the handset.

B.Move the handset closer to the base station.

C.Check to see if the base station is powered on. Make sure the power adapter is properly connected to the power port of the base station and an electrical outlet.

Appendix A: Troubleshooting

Dual-Mode Internet Telephony Kit

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Common Problems and Solutions

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Linksys CIT400 manual Appendix a Troubleshooting, Common Problems and Solutions

Contents

Dual-Mode Page Copyright and Trademarks How to Use the User Guide Dual-Mode Internet Telephony Kit Important Safety Instructions Batteries Table of Contents Appendix C Regulatory Information Network SettingsAppendix a Troubleshooting Appendix B Specifications What is Skype? IntroductionWelcome What’s in This User Guide? Getting to Know the Dual-Mode Internet Telephony Kit OverviewCharger Base Station Front PanelBack Panel Icon Name Function Handset’s Front Panel Press this button to mute Headset Handset’s Side Panel Back Panel Handset Handset’s Back Panel Getting Started Before You BeginGetting Started with the Handset Getting Started with the Base Station Powering On the Handset Entering Names, Numbers and Special Characters Making Handsfree Calls Phone Features Adjusting the Call Volume Agreement First Time Phone Use 10 Selecting Time Zone Setting the clock Registering the Handset Checking the Signal Strength Staying within Range Using the Dual-Mode Internet Telephony Kit Add Skype Contact Skype Basics Setting up a Skype Contact List Finding a Skype User Viewing and Calling a Skype Contact SkypeOut Credit Calling from SkypeOut when the Preferred Line is Always AskViewing and Calling a SkypeOut Contact Assigning a Preferred Line for SkypeOut Calls Managing Your Contacts Renaming a ContactBlocking a Contact Removing a Contact Unblocking a Contact Incoming Skype Calls Call History Checking the Call HistoryCalling from Call History Deleting a Call History List Starting a Conference Call Intercom and Conference CallsIntercom Calls Transferring a Call to another Handset Skype Voicemail Returning a Skype Voicemail call Retrieving a Skype Voicemail Message Deleting a Skype Voicemail Your Skype Profile Public DetailsPrivate Details Call Forwarding Skype Settings Do Not Disturb Automatic Sign In to Skype Privacy Changing your Skype Status Skype Status Icon Description Handset’s Display Screen Icons Icon Description Updating Skype Software Changing Your Skype Password Making a Second Landline Call Landline FeaturesAnswering an Incoming Landline Call Answering a Second Landline Incoming Call Temporary Tone Mode Turning off the Landline RingerAdding a Landline Number to the Contact List Setting the Recall Duration Dial Mode Ending a Landline Call Setting the Pause Duration Editing or Deleting the Landline Service Provider’s Number Landline VoicemailRetrieving a Voicemail Message Using Additional Features Using the Key Lock FeaturePaging a Handset Customizing the Screen Setting the Language on the HandsetAdjusting the Backlight Time Customizing the Handset Changing the Contrast Changing the Brightness Setting the Ring Tones Setting the Handset Ringer Volume Setting the Handset Ringer Style Setting the Keypad Tones Setting the Notification Tones Using the Auto Answer Feature Setting the Confirmation Tones 16 Advanced Auto Update Activating Auto Update Country Code Management Area Code ManagementActivating the Area Code Deactivating the Area Code Managing the Handsets Registering Your Handset to an Additional BaseDe-Register a Handset Changing the System PIN Editing the Time and Date Settings Reset to Factory Default Settings Menus Contacts History Status Add Contact Search Services Settings Using the Dual-Mode Internet Telephony Kit Activating Dhcp Network SettingsViewing Your Network Settings Network PPPoE Configuring a Static IP Resetting the Network Configuring Individual Network Settings Accessing the Web Web Page Configuration Network Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Common Problems and Solutions Appendix a Troubleshooting Handset’s display screen is blank. Do the following Handset does not ring when a call comes Frequently Asked Questions Pabx Default Settings Country Country Name Iso Code Country Codes Appendix a Troubleshooting Country Codes Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit Appendix B Specifications HandsetBase Station Charger Environmental Appendix C Regulatory Information Environment and Safety Environment and Safety Compliance Information US and Canada Compliance InformationFCC Part 68 Statement Interference RF Radiation Exposure Dual-Mode Internet Telephony Kit Noise European Union Appendix C Regulatory Information European Union CE Marking Appendix D Warranty Information Appendix D Warranty Information Europe Mail Address Appendix E Contact Information Outside of Europe Mail Address