Troubleshooting

Problem

Possible cause

Remedy

 

 

 

All menus are displayed in the wrong language.

The menu language was set incorrectly.

Set the menu language:

 

 

Press the INFO button in TV mode (Index).

 

 

Mark the first key word and call it with OK.

 

 

Then select the language and confirm it with

 

 

OK.

 

 

 

In the TV menu, Connections cannot be called

A timer recording is in progress.

Wait until the timer recording ends or delete

(displayed in grey).

 

the timer recording (page 55).

 

 

 

The control functions of the Loewe Recorder

a) The Digital Link function is not activated or

a) Activate Digital Link in the recorder (see

and the Timer are not working or are not

not possible in the recorder.

operating instructions of the recorder).

working properly

b) EURO-AV cable is not connected.

b) Connect EURO-AV cable (page 43).

 

 

c) Recorder is not logged in.

c) Register recorder (page 40).

 

 

 

General problems when connecting external

a) The device is not logged in to the connection

a) In the connection wizard (TV menu

devices via an AV input.

wizard or is connected differently from shown

Connections New devices/modifications)

 

in the connection diagram.

compare the connection diagram with the

 

 

actual installation and connect as shown if

 

 

necessary (page 40).

 

b) The AV standard is set incorrectly.

b) Set the correct standard (page 16).

 

c) The signal type is set incorrectly.

c) Set the correct signal type (page 41).

 

 

If AV standard or AV signal is set to "Automatic"

 

 

then this can cause errors to be detected with

 

 

signals that do not comply with standards.

 

 

In this case standard and signal must be set

 

 

according to the information in the operating

 

 

manual of the external device.

 

 

 

The connection of a decoder does not function

a) The signal is not decoded because the

a) Follow the instructions in the connection

or does not function properly.

correct decoder stations have not been

wizard (TV menu Connections New

 

selected in the connection wizard.

devices/modifications) and select the

 

 

appropriate decoder station (page 40).

 

b) In decoder mode the sound is missing

b) Follow the instructions in the connection

 

because the wrong decoder sound has been

wizard and select the right audio source

 

assigned in the connection wizard.

(Decoder, TV oder Autom.) (page 40), see

 

 

also the decoder manual.

 

 

 

 

 

 

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Loewe R 37 Full-HD+ 100, R 37 HD+ 100 operating instructions Troubleshooting