LOREX Technology LH130, LH1361001C8B Troubleshooting, Error, Possible Causes, Solutions

Troubleshooting

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:

Error	Possible Causes	Solutions
• System is not	• Cable from power adapter is	• Confirm that all cables are connected correctly
receiving power, or is	loose or is unplugged	• Confirm that the power adapter is securely connected
not powering up		to the back of the unit
	• Power switch is set to OFF (•)	• Confirm that the power switch is in the ON (I) position.
	position
	• Cables are connected, but	• Confirm that the system is powered on (LED indicators
	system is not receiving sufficient	on the front should be ON)
	power	• If the unit is connected through a power bar or surge
		protector, try bypassing the bar and connecting the
		power directly to the wall outlet
		• Confirm that there is power at the outlet:
		• Connect the power cable to another outlet
		• Test the outlet with another device (such as a lamp
		or phone charger)
• Remote control is	• Battery in the remote control is	• Install two fresh AAA alkaline batteries in the remote
not detected by the	drained	control
system
	• There are no batteries in the
	remote control
• Hard drive is not	• Hard drive cables are loose or	• Remove the housing and check that hard drive cables
detected by the	not properly connected	are firmly connected
system
	• There is no hard drive in the	• Open the housing and install a 3.5" SATA hard drive.
	system	Make sure to format the drive after installing. For
		details, see “Configuring Hard Drive settings” on
		page 46.
• Hard drive is full	• Overwrite is not enabled	• From the Main Menu, select DEVICE>HDD>. Select
(0%) and the unit is		Auto under Overwrite.
no longer recording

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