TROUBLESHOOTING
Before asking for repairs, please check the following symptoms.
If the solutions below do not solve the problem or the symptom is not listed below, ask at the shop where you pur- chased the camera.
Symptom
Power is not supplied.
Cannot access from the browser.
Possible cause / Possible solution
•Is the provided AC adapter connected to the DC power input connector on the rear of the camera?
*Confirm that the AC adapter is firmly plugged in.
• Is the AC adapter firmly plugged into the outlet?
•Is the category 5 cable connected to the Ethernet connector inside the connector cover of the camera?
•Is the link LED next to the Ethernet connector lit?
If the link LED is not lit, it is possible that the connec- tion to the LAN or the network has not been made correctly. Confirm that the cable connection is cor- rect and firm.
•Is the valid IP address set for the camera?
•Are you connecting to the wrong IP address? Confirm the connection as follows:
Open the command prompt on your PC and enter:
>ping (enter here the IP address set for the NM100) If the NM100 replies, the camera is functioning nor- mally. If not, turn off the power of the NM100 once, and proceed as follows:
(1) Change the IP address by using the "Panasonic IP Setup" software.
(2) Initialize the camera by pressing the setting reset switch at the rear of the camera. The IP address will return to the default setting "192.168.0.10".
Reference page
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