TROUBLESHOOTING

Symptom

Possible cause / Possible solution

Reference page

The live picture is not renewed / the alarm picture is not renewed.

Since the data has been recalled from the cache of the PC, the picture might not have been requested to the camera. If this symptom occurs frequently, it is recommended to set the browser as follows.

If Netscape Communicator is used

Set the memory cache and the disk cache to 0 Kbytes in the [Advanced Cache] category of the [Preferences] menu.

Also, check “Every time” for “Document in cache is composed to document on network” in the [Cache] menu ([Preferences] – [Advance] – [Cache]).

If Internet Explorer is used

Select “Every visit to the page” for “Check for newer versions of stored pages” in “Temporary Internet Files” of “Internet Options”.

Inspect the power cord and the plug of the AC adapter occasionally.

Symptom

Possible cause / Possible solution

The power cord insulation is damaged.

The power cord and the power plug of the AC adapter are hot during use.

The power cord gets warm or hot if bent or pulled during use.

The power cord or the plug is damaged.

If you continue to use it, a fire or an electric shock may occur. Unplug the AC adapter immediately, and refer servicing to qualified service personnel.

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Panasonic WV-NM100 operating instructions If Netscape Communicator is used, If Internet Explorer is used