Symptom
Cannot access from the browser
The picture is not displayed.
The picture is not refreshed.
The HTML documents are not displayed.
Possible cause / Possible solution | Reference page | |
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• Is the same IP address assigned to other devices? |
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Are there contradictions between the address and |
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the network subnet to be accessed? |
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If the camera and the PC are connected in the |
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same subnet |
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Is the IP address of the camera and the PC set in a |
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common subnet? |
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Is "Use Proxy Server" for the setting of the browser | – | |
selected? | ||
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When accessing a camera in the same subnet, |
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entering the address of the camera in the "Don't Use |
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Proxy For These Addresses" box is recommended. |
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If the camera and the PC are connected in a |
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different subnet |
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Is the IP address of the default gateway set for the |
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camera correct? |
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• Is the camera's power ON? | 10 |
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• Depending on the version of your browser, there |
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might be difficulties refreshing the picture and oper- |
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ating the camera. | 8 |
Using Netscape Communicator 4.73, 4.78, or |
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Internet Explorer 5.5, 5.5SP2, 6.0 is recommended. |
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• Depending on the traffic of the network or the con- |
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centration of access to the camera, there might be |
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difficulties displaying the camera picture. | – |
Click the reload button of the browser to request the |
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camera picture to be refreshed. |
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• The HTML files in the camera might be broken. |
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Refer to page 10 for the initialization of the files by | 10 |
pressing the HTML document initialization switch. |
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