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Contacting Technical Support
For a quick response, send an email to support@magma.com with a detailed description of your problem, or visit our web site at:
www.magma.com/support/support.htm
Our support department can also be reached by fax at (858)
1) Name | 6) MAGMA Product Name | |||
2) Company Name | 7) MAGMA Serial Number | |||
3) | Phone Number | 8) | Computer Make | |
4) | Fax Number | 9) | Computer Model | |
5) | Email Address | 10) | Operating System and Version | |
|
| 11) | Description of the Problem | |
Frequently Asked Questions
You can visit the MAGMA Technical Support FAQ pages on the Internet at:
www.magma.com/support/support.htm
Returning Merchandise to MAGMA
If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number. Put this number and your return address on the shipping label when you return the item(s) for service. MAGMA will return any product that is not accompanied by an RMA number. Please note that MAGMA WILL NOT accept COD packages, so be sure to return the product freight and
Ship the
It is not required, though highly recommended, that you keep the packaging from the original shipment of your MAGMA product.
