Magma EB2R user manual Troubleshooting, LocatetheProblem

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Chapter 5 Troubleshooting

LocatetheProblem

If you are having trouble with the Magma expansion system, first verify that all cards and cables are seated properly. Be sure you followed the instructions in earlier sections of this User Guide. Always remember to power On and Off correctly when rechecking your installation. If you are still having problems, try these troubleshooting steps:

•My Computer Can’t Find the PCIe Expansion System

•When Nothing Works

•My PCIe Card Doesn’t Work

•The System Fans Don’t Appear To Spin Fast Enough

The Magma PCIe Expansion System is correctly displayed as a “PCI standard PCI-to-PCI bridge” in Windows Device Manager and as a “pci-bridge”in the MAC Apple System Profiler and in Linux. When connected and functioning correctly, this Expansion System will be displayed as follows:

Windows

MAC

If this is not what you see when you verify your installation, the following troubleshooting steps may help you locate and resolve your installation issues without having to call Technical Support.

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