Trouble ShootingTips- DVD
Symptoms | Items to Check and Actions to follow |
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No picture | • Refer to your TV’s manual for correct Video In channel selection. |
| Change the TV channel until you see the DVD screen. |
| • Check if the TV is switched on. |
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Distorted picture | • Sometimes a small amount of picture distortion may appear depending on the disc being played back. |
| This is not a malfunction. |
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Completely distorted | • Make sure the disc is compatible with the DVD player. |
picture or black/white | • Ensure that the DVD player’s TV Type is set to match that of the Disc and your TV. |
picture with DVD |
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No sound or distorted | • Adjust the volume of TV. |
sound | • Ensure to select stereo output on your disc (except multichannel). |
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Disc can’t be played | • The |
| • Ensure the disc label is facing up. |
| • Check if the disc is defective by trying another disc. |
| • Region code incorrect. |
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Picture freezes | • Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge. |
momentarily during |
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playback |
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The player does not | • Aim the remote control directly at the sensor on the front of the player. |
respond to the | • Reduce the distance to the player. |
remote control | • Replace the batteries in the remote control. |
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Player does not | • Operations may not be permitted by the disc. Refer to the instructions of the disc jacket. |
respond to some |
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operating commands |
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during playback. |
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DVD Player cannot | • Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD player for |
read CDs/DVDs | repair. |
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Menu items cannot be | • Press STOP twice before pressing SYSTEM MENU. |
selected | • Depending on the disc availability, some menu items cannot be selected. |
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