48
EN
TROUBLESHOOTING

Symptom Remedy

T
V
Remote control does not work • Check the antenna or cable connection to the main unit.
• Check the batteries of the remote control.
• Check if there is an obstacle between the sensor and the remote control.
• Test the signal output. If OK, then possible remote sensor trouble. (Refer to “IR Signal Check”
on page 49.)
• Aim the remote control directly at the sensor on the front of the unit.
• Reduce the distance to the unit.
• Re-insert the batteries with their polarities (+/– signs) as indicated.
Problems with Closed Caption Feature
Misspelled captions are dis-
played. • Closed captioning production companies may broadcast programs without correcting
the misspelling in a live broadcast.
Captions are not entirely dis-
played, or captions are delayed
behind the dialogue.
•
Captions that are delayed a few seconds behind the actual dialogue are common for live
broadcasts. Most captioning production companies can display a dialogue to a maximum of
220 words per minute. If a dialogue exceeds that rate, selective editing is used to insure that
the captions remain up-to-date with the current TV screen dialogue.
Captions are displayed as a
white box.
No caption is displayed in the
Closed Caption-supported
program.
• Interference from buildings or weather conditions may cause captioning to be incom-
plete.
• Broadcasting station may shorten the program to insert advertisement. The closed cap-
tion decoder cannot read the information of the shortened program.
Black box is displayed in the TV
screen. • “Text” mode is selected for caption. Select “CAPTION1”, “CAPTION2” or “OFF”.
V

C

R

Poor or no picture in playback • Adjust tracking control.
• Try video head cleaning.
• The cassette tape may be old or worn. Replace with new one.
Cannot go into recording mode • Make sure the cassette tape has an erase-prevention tab. If necessary, cover the hole
with plastic tape.
Timer recording does not work
or results in failure • Make sure the begin/end time is set correctly.
• Make sure the power is off to activate timer recording.
• Check if the unit’s clock is set to current time and date.
• The program may contain copy protection signals that restrict copying.
• The timer setting overlapped with another setting has priority.
• Check if the cassette tape reached the end during recording.
• Check if the power failure during recording.
Picture or color fades in and out
when copying a cassette tape • You cannot copy a copyrighted cassette tape. You are experiencing copy guard protec-
tion.
D
V
D
Completely distorted picture or
black/white picture with DVD • Make sure the disc is compatible with the unit.
Picture freezes momentarily dur-
ing playback. • Check the disc for  nger prints/scratches and clean with a soft cloth wiping from center
to edge.
Disc cannot be played back. • Clean the disc.
• Ensure the disc is correctly inserted.
• Check if the disc is defective by trying another disc.
• Cancel the parental lock or change the control level.
• Insert a correct disc that can be played back on this unit.
• Handle a disc with special care so that it does not have  ngerprints, scratches, or dusts
on its surface.
Buttons do not work or the unit
stops responding. • To completely reset the unit, unplug the power cord from the power outlet for 5-10
seconds.
The unit does not respond to
some operating commands dur-
ing playback.
• Operations may not be permitted by the disc. Refer to the instructions of the disc.
Angle does not switch. • The angle cannot be switched for DVD which do not contain multiple angles. In some
cases multiple angles are only recorded for speci c scenes.
Playback does not start
when the title is selected. • Check the “PARENTAL” setting.
The password for rating level
has been forgotten. • Enter the default password “4737”, then your forgotten password will be cleared.
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