MicroNet Technology SP907NL Can’t find any, Wireless access point, Wireless device, Access point

Chapter 5 Troubleshooting

If users encounter any problem when using this wireless network card, consult this section for possible solutions. Before calling the dealer of purchase for help, please check this troubleshooting table, the solution towards the problem could be very simple.

Scenario		Solution
	1.	Click <Rescan> for few more times and see if it can find
I can’t find any		any wireless access point or wireless device.
	2.	Please move closer to any known wireless access point.
wireless access point
	3.	‘Ad hoc’ function must be enabled for the wireless
/ wireless device in
		device that wishes to establish a direct wireless link.
‘Site Survey’ function.
	4.	Please adjust the position of the network card and click
		‘Rescan’ button for few more times.
	1.	Please make sure the wireless network card is firmly
Nothing happens		inserted into the computer’s USB slot. If the
		configuration utility’s icon is black, the network card is
when I click ‘Launch		not detected by the computer.
config utilities’.	2.	Reboot the computer and try again.
	3.	Remove the driver and re-install.
	4.	Contact the dealer of purchase for help.
	1.	Click <Connect> for few more times.
	2.	If the SSID of access point is hidden, users have to input
		correct SSID of the access point. Please contact the
		owner of access point to ask for correct SSID.
I cannot establish	3.	Users have to input correct passphrase / security key to
		connect an access point with encryption. Please contact
connection with a		the owner of access point to ask for correct passphrase /
certain wireless		security key.
access point.	4.	The access point only allows network cards with specific
		MAC address to establish connection. Please go to
		‘About’ tab and write the value of ‘Phy_Addess’ down,
		then present this value to the owner of access point so
		he / she can add the MAC address of the network card
		to his / her access point’s list.
	1.	Move closer to the place where access point is located.
	2.	Enable ‘Wireless Protection’ in ‘Advanced’ tab.
The network is slow /	3.	Disable ‘Tx Burst’ in ‘Advanced’ tab.
	4.	Enable ‘WMM’ if users need to use multimedia /
having problem when		telephony related applications.
transferring large files	5.	Disable ‘WMM – Power Save Enable’.
	6.	There could be too much people using the same radio
		channel. Ask the owner of the access point to change
		the channel number.

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